What Is Identity Access Management (IAM)?


Identity and Access Management (IAM) is a comprehensive framework and set of technologies that enable organizations to manage and control access to their computer systems, networks, and applications, ensuring that only authorized users can access the right resources at the right times.

IAM serves as the first line of defense against unauthorized access, data breaches, and other security incidents. It plays a pivotal role in mitigating insider threats, preventing unauthorized external access, and maintaining regulatory compliance. As the digital ecosystem expands and remote work becomes increasingly prevalent, IAM becomes even more vital for organizations to maintain a robust and adaptable security posture.

A Brief Overview & History of Identity Access Management (IAM)

IAM is designed to facilitate and secure the management of digital identities and control access to an organization’s resources. Its focus is ensuring that only authorized individuals or systems have access to specific information or functionalities, helping protect sensitive data, maintain compliance, and enhance security in today’s digital landscape.

The origins of IAM can be traced back to the early days of computer systems when administrators needed to manage user accounts and access permissions. However, it wasn’t until the growth of the internet and the increasing complexity of corporate IT environments that IAM emerged as a formal discipline. The advent of single sign-on (SSO) solutions, which allowed users to access multiple systems with a single set of credentials, marked a significant milestone in IAM development. Today, IAM solutions are integral to modern businesses, governments, and institutions. They offer several key functions:

  • User Authentication – IAM systems manage the process of verifying the identity of users or devices, typically through methods such as passwords, biometrics, smart cards, or multi-factor authentication (MFA).
  • Authorization – IAM controls what resources and data each authenticated user or system can access, enforcing access policies and permissions.
  • User Lifecycle Management – IAM systems handle user onboarding, changes, and offboarding, ensuring access is granted and revoked promptly, aligning with an individual’s role and status within an organization.
  • Single Sign-On (SSO) – IAM simplifies user experience by allowing access to multiple systems and applications with a single set of credentials, enhancing both security and convenience.
  • Compliance and Auditing – IAM solutions assist in maintaining regulatory compliance by providing audit trails and documenting access and permissions, vital for industries like healthcare, finance, and government.
  • Security Enhancement – IAM strengthens security by reducing the attack surface, mitigating the risk of unauthorized access, and preventing data breaches and insider threats.

Understanding How Identity Access Management (IAM) Works

IAM begins with authentication, which is the process of verifying the identity of users or systems seeking access. This typically involves confirming something the user knows (e.g., a password), something the user has (e.g., a smart card or security token), or something the user is (e.g., biometric data like fingerprints or facial recognition). This step ensures that only authorized entities can proceed.

IAM systems handle user accounts throughout their lifecycle. When a user joins an organization, the system provisions their access based on their role, creating user accounts and assigning relevant permissions. This process streamlines user onboarding, role changes, and deprovisioning when a user leaves the organization. Automated provisioning and deprovisioning are integral to maintaining a secure environment.

IAM commonly employs RBAC, which is a method of managing access based on job roles. Users are assigned roles that define their permissions within an organization’s systems and applications. For example, an employee might have a “marketing” role, granting access to marketing-specific tools, but not to financial systems.

When users require access to specific resources or systems beyond their current permissions, they can submit access requests. IAM systems often facilitate the workflow for these requests, involving managers or administrators in the approval process. Once approved, users’ access is expanded accordingly.

IAM systems are also used by organizations to enforce access policies and permissions defined by administrators. This involves determining who can access which resources and under what conditions. These policies can be highly granular, allowing for precise control over access rights. To enhance security, IAM systems often support MFA. This requires users to provide additional forms of verification beyond a password, such as a one-time code sent to their mobile device or a fingerprint scan.

Many IAM solutions provide self-service portals that enable users to manage their own profiles, reset passwords, or request access changes, reducing the administrative burden on IT teams. They also maintain logs of access and authentication events, allowing organizations to review and audit access activities. This is critical for regulatory compliance, security monitoring, and identifying suspicious behavior.

Exploring the Benefits of Identity Access Management (IAM)

IAM is a multi-faceted system that orchestrates user authentication, access provisioning, policy enforcement, and auditing to ensure secure access to digital resources. It combines a technical infrastructure with policies and procedures to maintain an organization’s security posture. IAM is essential for controlling access, mitigating security risks, and streamlining user management in today’s complex and interconnected digital environments.

The adoption of IAM offers several benefits to businesses, including:

  • Enhanced Security – IAM provides a robust defense against data breaches, insider threats, and unauthorized access. By controlling access, enforcing policies, and detecting anomalies, IAM bolsters an organization’s security posture.
  • Increased Productivity – SSO streamlines the login process, reducing the time and effort required to access multiple applications. This results in improved user efficiency and a more seamless work experience.
  • Cost Reduction – Automated user provisioning and de-provisioning minimize administrative overhead, reducing operational costs associated with managing user accounts.
  • Compliance Adherence – IAM solutions help organizations meet regulatory compliance requirements by providing detailed access tracking and reporting capabilities.
  • Centralized User Management – IAM offers a centralized system for managing user identities, permissions, and authentication methods, simplifying user administration and maintaining consistency across systems.
  • Flexibility and Scalability – IAM systems are designed to accommodate the growth and changing needs of businesses. They can scale with an organization, adapting to evolving technology and user requirements.


The contemporary identity threat landscape is continually evolving with the proliferation of cloud services, mobile devices, and remote work. IAM solutions are adapting to accommodate these changes, offering identity and access management for a broad array of environments. IAM’s role in safeguarding digital identities and protecting sensitive data is more critical than ever, making it a significant part in the field of cybersecurity.

Experience the World’s Most Advanced Cybersecurity Platform

See how our intelligent, autonomous cybersecurity platform harnesses the power of data and AI to protect your organization now and into the future.