Protecting You
from Disruption
& Downtime
When things don’t go according to plan, the global SentinelOne Support team is ready to provide guidance and timely resolutions. That way, you can get back up to speed without the downtime and risk exposure.
While all customers have access to our flexible support channels with Standard Support, we also offer Enterprise Support and Technical Account Management (TAM) to respond to the unique needs of every organization, from SMBs to Fortune 10 enterprises across the globe.
Our Support Promise
Customers are our #1, and that’s more than a motto for us. We exist to provide world class service, and make our customers more successful and secure.
Dedicated to Your Success
Our commitment to service & partnership has helped us become the highest-rated EDR solution in Gartner Peer Insights' Voice of the Customer report.
Global Director, Endpoint Security
30B+ USD
A new model of support and customer service for cybersecurity.
CISO
500M-1B USD
Implementation was easy, the help of support and the knowledge base was very helpful
Director
<50M USD
Hands down the best EPP product on the market with outstanding tech support.
