SentinelOne is the Official Cybersecurity Partner of the Aston Martin Cognizant Formula One™ Team! Drive with us!
SentinelOne is the Official Cybersecurity Partner of the Aston Martin Cognizant Formula One™ Team!
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    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
    Platform OverviewPlatform PackagesSentinelOne vs CrowdStrike
    Platform Products
    • SingularitySingularity CompleteThe Future's Enterprise Security Platform
    • SingularitySingularity ControlSecurity with Suite Features
    • SingularitySingularity CoreCloud-Native NGAV
    • SingularitySingularity Ranger IoTNetwork Visibility & Control
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    Augment leading technology with trusted expertise, and get set up for success with hands-on support and training.
    Services OverviewGet Help Now
    Global Support & Services
    • Vigilance Respond Pro MDR + DFIRVigilance Respond Pro MDR + DFIR 24x7 MDR with Full-Scale
      Investigation and Response
    • Vigilance Respond MDRVigilance Respond MDR Dedicated SOC Expertise and Analysis
    • WatchTowerWatchTower Intelligence-Driven Threat Hunting
    • ReadinessReadiness Best-Practice Deployment and
      Quarterly Health Checks
    • Support ServicesSupport Services Tiered Support Options
      for Every Organisation
    • Technical Account ManagementTechnical Account Management Customer Success with
      Personalised Service
    • SentinelOne UniversitySentinelOne University Live and On-Demand Training
  • Partners
    See how SentinelOne works with trusted names worldwide to enhance programs, process, and technology.
    Program Overview
    OUR NETWORK
    • SingularitySingularity MarketplaceExtend the Power of S1 Technology
    • TechnologyTechnology Alliances See Integrated, Enterprise-Scale Solutions
    • ChannelChannel PartnersDeliver the Right Solutions. Together
    • Cyber RiskCyber Risk PartnersEnlist Pro Response and Advisory Terms
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Back
  • Platform
    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
    Platform OverviewPlatform PackagesSentinelOne vs CrowdStrike
    Platform Products
    • SingularitySingularity CompleteThe Future's Enterprise Security Platform
    • SingularitySingularity ControlSecurity with Suite Features
    • SingularitySingularity CoreCloud-Native NGAV
    • SingularitySingularity Ranger IoTNetwork Visibility & Control
    • SingularitySingularity CloudContainer & Cloud Workload Security
    Platform Verticals
    • Energy
    • Finance
    • Healthcare
    • Higher Education
    • Retail
  • Our Customers
  • Services
    Augment leading technology with trusted expertise, and get set up for success with hands-on support and training.
    Services OverviewGet Help Now
    Global Support & Services
    • Vigilance Respond Pro MDR + DFIRVigilance Respond Pro MDR + DFIR 24x7 MDR with Full-Scale
      Investigation and Response
    • Vigilance Respond MDRVigilance Respond MDR Dedicated SOC Expertise and Analysis
    • WatchTowerWatchTower Intelligence-Driven Threat Hunting
    • ReadinessReadiness Best-Practice Deployment and
      Quarterly Health Checks
    • Support ServicesSupport Services Tiered Support Options
      for Every Organisation
    • Technical Account ManagementTechnical Account Management Customer Success with
      Personalised Service
    • SentinelOne UniversitySentinelOne University Live and On-Demand Training
  • Partners
    See how SentinelOne works with trusted names worldwide to enhance programs, process, and technology.
    Program Overview
    OUR NETWORK
    • SingularitySingularity MarketplaceExtend the Power of S1 Technology
    • TechnologyTechnology Alliances See Integrated, Enterprise-Scale Solutions
    • ChannelChannel PartnersDeliver the Right Solutions. Together
    • Cyber RiskCyber Risk PartnersEnlist Pro Response and Advisory Terms
  • Resources
    • eBooks
    • White Papers
    • Datasheets
    • Case Studies
    • Webinars
    • Videos
    • Reports
    • Events
  • Company
    • Blog
    • Labs
    • Hack Chat
    • Press
    • News
    • FAQ
    • About Us
    • Careers
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Experiencing a Breach?
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Services & Support

At a Glance

SentinelOne offers a breadth of services to set you up for success at every step, augment your security operations with expert help, and get support when and where you need it.
Get Help Now

Support & Training Offering

SentinelOne
Readiness

Subscription-based deployment & upgrade assistance with ongoing health checks

Learn More >

Support
Services

Multi-channel support based on your organization’s unique needs

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Technical Account Management

Enterprise-grade support, personalized reporting, and advocacy

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SentinelOne University

Live, on-demand, and on-site training for the Singularity Platform

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Threat Hunting & Response Services

Intelligence-driven hunting for emerging and APT threats

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Day-to-day MDR SOC augmentation, threat triage, and resolution

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Premium MDR with full-scale digital forensics and incident response

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Levels of
Service

THREAT HUNTING & RESPONSE

Intelligence-Based Hunting with Global Dataset
Notification and Bulletin Alerts for Emergent & APT Threats
Incident-Based Threat Hunting
Operationalized Threat Triage & Response
Ongoing Customer Engagement & Reporting
Cadence Meetings
Digital Forensics & Incident Response
Security Assessment

WatchTower Included

WatchTower Included


On-Demand
Quarterly
Quarterly

DEPLOYMENT & ONGOING HEALTH

Best-Practice Deployment Assistance
Agent Upgrade Assistance
Quarterly ONEscore Estate Health Checks

SUPPORT SERVICES

In-Product Resource Center
Support Portal Access
Technical Support by Phone, Web, Email
Coverage SLA
Follow-the-Sun for Sev-1 and Sev-2
Designated Technical Account Manager
Personalized Service & Ticket Handling



Sev-1
5 x 9 Business Week
24 x 7 x 365
24 x 7 x 365

LIVE & ON-DEMAND TRAINING

Live Training (Virtual, On-Site)
On-Demand Training
Private On-Site Training
Course Certifications


Related Resources

Data sheet

Vigilance Respond

Learn More >
Data sheet

Vigilance MDR Escalation Process

Learn More >
Data sheet

Global Support Services

Learn More >
Data sheet

Readiness by SentinelOne

Learn More >

Purpose Built to Prevent Tomorrow’s Threats.

Today.

Your most sensitive data lives on the endpoint and in the cloud. Protect what matters most from cyberattacks. Fortify every edge of the network with realtime autonomous protection.
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Mountain View, CA 94041

+1-855-868-3733

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