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Platform
  • Platform Overview
    • Singularity Platform Welcome to Integrated
      Enterprise Security
    • Singularity XDR Native & Open Protection,
      Detection, and Response
    • Singularity Data Lake AI-Powered,
      Unified Data Lake
    • How It Works The Singularity XDR Difference
    • Singularity Marketplace One-Click Integrations to Unlock the Power of XDR
  • Surfaces
    • Endpoint Autonomous Prevention, Detection, and Response
    • Cloud Autonomous Runtime Protection for Workloads
    • Identity Autonomous Identity & Credential Protection
  • Platform Packages
    • Singularity Complete The Standard for Enterprise Cybersecurity
    • Singularity Control Organization-Wide
      Protection and Control
    • Singularity Core Cloud-Native NGAV
    • Package Comparison Our Platform at a Glance
  • Platform Products
    • Singularity Cloud Container, VM, and Server Workload Security
    • Singularity Mobile Mobile Threat Defense
    • Singularity Cloud Data Security AI-Powered Threat Detection
    • Singularity RemoteOps Orchestrate Forensics at Scale
    • Singularity Identity Identity Threat Detection
      and Response
    • Singularity CloudFunnel Cloud-to-Cloud Telemetry Streaming
    • Singularity Ranger AD Active Directory Attack Surface Reduction
    • Singularity BinaryVault Automatic File Sample Collection
    • Singularity Ranger Rogue Asset Discovery
    • Singularity Hologram Deception Protection
Why SentinelOne?
  • Why SentinelOne?
    • Why SentinelOne? Cybersecurity Built
      for What’s Next
    • Our Customers Trusted by the World’s Leading Enterprises
    • Industry Recognition Tested and Proven
      by the Experts
    • About Us The Industry Leader in Autonomous Cybersecurity
  • Compare SentinelOne
    • CrowdStrike Cyber Dependent
      on a Crowd
    • McAfee Pale Performance,
      More Maintenance
    • Microsoft Platform Coverage
      That Compromises
    • Trend Micro The Risk of DevOps Disruption
    • Palo Alto Networks Hard to Deploy,
      Harder to Manage
    • Carbon Black Adapt Only as Quickly
      as Your Block Lists
    • Symantec Security Limited
      to Signatures
  • Verticals
    • Energy
    • Federal Government
    • Finance
    • Healthcare
    • Higher Education
    • K-12 Education
    • Manufacturing
    • Retail
Services
  • Threat Services
    • Vigilance Respond Pro
      MDR + DFIR
      24x7 MDR with Full-Scale Investigation & Response
    • WatchTower Pro
      Threat Hunting
      Dedicated Hunting & Compromise Assessment
    • Vigilance Respond
      MDR
      Dedicated SOC
      Expertise & Analysis
    • WatchTower
      Threat Hunting
      Hunting for Emerging Threat Campaigns
    Services Overview
  • Support, Deployment, & Health
    • Technical Account Management Customer Success with Personalized Service
    • SentinelOne GO Guided Onboarding & Deployment Advisory
    • SentinelOne University Live and On-Demand Training
    • Support Services Tiered Support Options for Every Organization
    • SentinelOne Community Community Login
Partners
  • Our Network
    • MSSP Partners Succeed Faster
      with SentinelOne
    • Singularity Marketplace Extend the Power
      of S1 Technology
    • Cyber Risk
      Partners
      Enlist Pro Response
      and Advisory Teams
    • Technology Alliances Integrated, Enterprise-Scale Solutions
    • SentinelOne for AWS Hosted in AWS Regions Around the World
    • Channel Partners Deliver the Right
      Solutions, Together
    Program Overview
Resources
  • Resource Center
    • Case Studies
    • Data Sheets
    • eBooks
    • Reports
    • Videos
    • Webinars
    • White Papers
    View All Resources
  • Blog
    • Cyber Response
    • Feature Spotlight
    • For CISO/CIO
    • From the Front Lines
    • Identity
    • Cloud
    • macOS
    • SentinelOne Blog
    Blog
  • Tech Resources
    • SentinelLABS
    • Ransomware Anthology
    • Cybersecurity 101
About
  • About SentinelOne
    • About SentinelOne The Industry Leader in Cybersecurity
    • Investor Relations Financial Information & Events
    • SentinelLABS Threat Research for
      the Modern Threat Hunter
    • Careers The Latest Job Opportunities
    • Press & News Company Announcements
    • Cybersecurity Blog The Latest Cybersecurity Threats, News, & More
    • F1 Racing SentinelOne &
      Aston Martin F1 Team
    • FAQ Get Answers to Our Most Frequently Asked Questions
    • DataSet The Live Data Platform
    • S Foundation Securing a Safer Future for All
    • S Ventures Investing in the Next Generation
      of Security and Data
    • Brand SentinelOne Brand Guidelines
en
  • English
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Get a Demo
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Platform
  • Platform Overview
    • Singularity Platform Welcome to Integrated
      Enterprise Security
    • Singularity XDR Native & Open Protection,
      Detection, and Response
    • Singularity Data Lake AI-Powered,
      Unified Data Lake
    • How It Works The Singularity XDR Difference
    • Singularity Marketplace One-Click Integrations to Unlock the Power of XDR
  • Surfaces
    • Endpoint Autonomous Prevention, Detection, and Response
    • Cloud Autonomous Runtime Protection for Workloads
    • Identity Autonomous Identity & Credential Protection
  • Platform Packages
    • Singularity Complete The Standard for Enterprise Cybersecurity
    • Singularity Control Organization-Wide
      Protection and Control
    • Singularity Core Cloud-Native NGAV
    • Package Comparison Our Platform at a Glance
  • Platform Products
    • Singularity Cloud Container, VM, and Server Workload Security
    • Singularity Mobile Mobile Threat Defense
    • Singularity Cloud Data Security AI-Powered Threat Detection
    • Singularity RemoteOps Orchestrate Forensics at Scale
    • Singularity Identity Identity Threat Detection
      and Response
    • Singularity CloudFunnel Cloud-to-Cloud Telemetry Streaming
    • Singularity Ranger AD Active Directory Attack Surface Reduction
    • Singularity BinaryVault Automatic File Sample Collection
    • Singularity Ranger Rogue Asset Discovery
    • Singularity Hologram Deception Protection
Why SentinelOne?
  • Why SentinelOne?
    • Why SentinelOne? Cybersecurity Built
      for What’s Next
    • Our Customers Trusted by the World’s Leading Enterprises
    • Industry Recognition Tested and Proven
      by the Experts
    • About Us The Industry Leader in Autonomous Cybersecurity
  • Compare SentinelOne
    • CrowdStrike Cyber Dependent
      on a Crowd
    • McAfee Pale Performance,
      More Maintenance
    • Microsoft Platform Coverage
      That Compromises
    • Trend Micro The Risk of DevOps Disruption
    • Palo Alto Networks Hard to Deploy,
      Harder to Manage
    • Carbon Black Adapt Only as Quickly
      as Your Block Lists
    • Symantec Security Limited
      to Signatures
  • Verticals
    • Energy
    • Federal Government
    • Finance
    • Healthcare
    • Higher Education
    • K-12 Education
    • Manufacturing
    • Retail
Services
  • Threat Services
    • Vigilance Respond Pro
      MDR + DFIR
      24x7 MDR with Full-Scale Investigation & Response
    • WatchTower Pro
      Threat Hunting
      Dedicated Hunting & Compromise Assessment
    • Vigilance Respond
      MDR
      Dedicated SOC
      Expertise & Analysis
    • WatchTower
      Threat Hunting
      Hunting for Emerging Threat Campaigns
    Services Overview
  • Support, Deployment, & Health
    • Technical Account Management Customer Success with Personalized Service
    • SentinelOne GO Guided Onboarding & Deployment Advisory
    • SentinelOne University Live and On-Demand Training
    • Support Services Tiered Support Options for Every Organization
    • SentinelOne Community Community Login
Partners
  • Our Network
    • MSSP Partners Succeed Faster
      with SentinelOne
    • Singularity Marketplace Extend the Power
      of S1 Technology
    • Cyber Risk
      Partners
      Enlist Pro Response
      and Advisory Teams
    • Technology Alliances Integrated, Enterprise-Scale Solutions
    • SentinelOne for AWS Hosted in AWS Regions Around the World
    • Channel Partners Deliver the Right
      Solutions, Together
    Program Overview
Resources
  • Resource Center
    • Case Studies
    • Data Sheets
    • eBooks
    • Reports
    • Videos
    • Webinars
    • White Papers
    View All Resources
  • Blog
    • Cyber Response
    • Feature Spotlight
    • For CISO/CIO
    • From the Front Lines
    • Identity
    • Cloud
    • macOS
    • SentinelOne Blog
    Blog
  • Tech Resources
    • SentinelLABS
    • Ransomware Anthology
    • Cybersecurity 101
About
  • About SentinelOne
    • About SentinelOne The Industry Leader in Cybersecurity
    • Investor Relations Financial Information & Events
    • SentinelLABS Threat Research for
      the Modern Threat Hunter
    • Careers The Latest Job Opportunities
    • Press & News Company Announcements
    • Cybersecurity Blog The Latest Cybersecurity Threats, News, & More
    • F1 Racing SentinelOne &
      Aston Martin F1 Team
    • FAQ Get Answers to Our Most Frequently Asked Questions
    • DataSet The Live Data Platform
    • S Foundation Securing a Safer Future for All
    • S Ventures Investing in the Next Generation
      of Security and Data
    • Brand SentinelOne Brand Guidelines
Get a Demo
  • 1-855-868-3733
  • Contact
  • Cybersecurity Blog
Experiencing a Breach?
  • 1-855-868-3733
  • Contact
  • Cybersecurity Blog

Technical Account Management

Enterprise Support
& Customer Advocacy
Get Help Now Cta Left Left Purple

White-Glove
Your SentinelOne Experience

Technical Account Management (TAM) augments your Enterprise Support service with a designated contact and advocate at SentinelOne. Your Technical Account Manager develops an intimate understanding of your unique environment and security goals, allowing them to better set you up for long term success and optimize product experience.

  • Count on a single trusted contact for your support ticket handling and issue escalation
  • Receive ongoing guidance related to deployment, agent upgrades, and best practices
  • Better understand your program performance with regular health checks and reviews

Service That
Grows with Your Organization

With TAM, you can ensure the ongoing evolution of your endpoint security program through a regular cadence of health checks and consultations.

  • Frequent ticket resolutions and sync calls
  • Ongoing knowledge transfer and reporting for trends and improvement opportunities
  • Annual business reviews and enterprise-scale recommendations

Go Beyond Traditional Tech Support

Learn how TAM can bring even more value to your end-to-end customer experience.

Accelerated Configuration

Advised Deployment

Set up your SentinelOne products based on our TAMs’ best practices and the unique needs of your organization.

Designated Success

Tailored Guidance & Service

Rely on your TAM to provide solutions and recommendations in the specific context of your business.

Quarterly Reviews Health Checks

Quarterly Health Checks

Gauge your product performance and progress, then adjust course with tailored recommendations.

Vigilance Optimisation

In-Product Optimisation

Better understand how capabilities available in the Singularity platform can solve for your challenges and achieve program goals.

Vigilance Partnership

Personalized Ticket Handling

Go through one centralized contact for support ticket handing and—when necessary—issue escalation.

Vigilance Advocate

Internal Advocacy

Create a communication channel with our Product, Service, and Engineering teams for potential issues and additional feedback.

Choose Your Service Level

Trusted by Thousands Worldwide

Hear why our customers recommend and rely on SentinelOne

Gartner Peer Insights 2023

SentinelOne smokes the competition. By far the most superior EDR platform I have seen or worked with in my 14+ years in cyber security.

Sr. Director, Cybersecurity
Retail
1B-3B USD

Gartner Peer Insights 2023

Great technical solution,
excellent support and
service, continuous
evolution.

Global CISO
Media
1B-3B USD

Gartner Peer Insights 2023

SentinelOne believes in their product and that is clear in the delivery in the solution.

Head of Security Operations
Manufacturing
30B+ USD

Singularity Marketplace Datasheet Global Support

Learn How a Technical Account Manager Can Help Your Organization

Download the Datasheet Cta Left Left Purple

Purpose Built to Prevent Tomorrow’s Threats. Today.

Your most sensitive data lives on the endpoint and in the cloud. Protect what matters most from cyberattacks. Fortify the edges of your network with realtime autonomous protection.
Get a Demo
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Mountain View, CA 94041

+1-855-868-3733

[email protected]

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