Your SentinelOne Experience
Technical Account Management (TAM) augments your Enterprise Support service with a designated contact and advocate at SentinelOne. Your Technical Account Manager develops an intimate understanding of your unique environment and security goals, allowing them to better set you up for long term success and optimize product experience.
- Count on a single trusted contact for your support ticket handling and issue escalation
- Receive ongoing guidance related to deployment, agent upgrades, and best practices
- Better understand your program performance with regular health checks and reviews
Grows with Your Organization
With TAM, you can ensure the ongoing evolution of your endpoint security program through a regular cadence of health checks and consultations.
- Frequent ticket resolutions and sync calls
- Ongoing knowledge transfer and reporting for trends and improvement opportunities
- Annual business reviews and enterprise-scale recommendations