Technical Account Management
Experience the Difference of Tailored Support
Technical Account Management (TAM) offers a customized level of support for your organization. Our Technical Account Managers develop a deeper understanding of your organization’s unique environment, business operations, and security goals, allowing for better support and an optimized product experience.
- Receive ongoing guidance related to deployment, agent upgrades, and best practices
- Better understand your program performance with regular health checks and reviews
Technical Support Tailored to Your Environment
Learn how TAM can create more efficiency and value for your organization.
Deployment Advisory
Calibrate SentinelOne products with a TAM for optimal performance to meet the unique needs of your organization.
Tailored Support
Your TAM provides solutions and recommendations to address the nuances of your environment.
Quarterly Health Checks
TAMs periodically assess your product performance and progress and provide recommendations to optimize.
Product Training
TAMs offer product training to help your team unlock capabilities or learn about new features available in the Singularity platform to get more from your investment.
Personalized Ticketing Support
Ticketing support is easier with TAM as a centralized point of contact for ticket handling and issue escalation.
Internal Advocacy
TAMs are a critical feedback channel for our Product and Engineering teams, which enable faster response for potentially critical issues.
Trusted by Thousands Worldwide
Hear why our customers recommend and rely on SentinelOne.
SentinelOne smokes the competition. By far the most superior EDR platform I have seen or worked with in my 14+ years in cyber security.
Sr. Director, Cybersecurity
Retail
1B-3B USD
Great technical solution, excellent support and service, continuous evolution.
Global CISO
Media
1B-3B USD
SentinelOne believes in their product and that is clear in the delivery in the solution.
Head of Security Operations
Manufacturing
30B+ USD