[New eBook] 5 Best Practices For CISOs Adopting XDR Read Here
[New eBook] 5 Best Practices For CISOs Adopting XDR
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    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
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    Why SentinelOne?

    SentinelOne is autonomous cybersecurity built for what’s next.

    Why SentinelOne
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    • Why SentinelOne?
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      • About UsAbout Us The Industry Leader in Autonomous Cybersecurity
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    • Compare SentinelOne
      • Vs CrowdStrike
      • Vs Microsoft Defender EPP+EDR
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      • LabsLabs Threat Research for the
        Modern Threat Hunter
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      • DataSetDataSet The Live Data Platform
Back
  • Platform
    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
    XDR Platform Overview
    Platform Packages
    SentinelOne for Zero Trust
    • Platform Packages
      • SingularitySingularity CompleteThe Future's Enterprise Security Platform
      • SingularitySingularity ControlSecurity with Suite Features
      • SingularitySingularity CoreCloud-Native NGAV
    • Platform Products
      • SingularitySingularity CloudContainer & Cloud
        Workload Security
      • SingularitySingularity IdentityIdentity Security
      • SentinelOneSentinelOne DataScalable Data Management
      • SingularitySingularity MobileMobile Threat Defense
      • SingularitySingularity RangerNetwork Visibility & Control
      • SingularitySingularity Ranger ADActive Directory Security
      • SingularitySingularity HologramAdversary Deception
      • SingularitySingularity XDR Power ToolsAdvanced XDR tools
  • Why SentinelOne?

    Why SentinelOne?

    SentinelOne is autonomous cybersecurity built for what’s next.

    Why SentinelOne
    Get a Demo
    • Why SentinelOne?
      • Our CustomersOur Customers Trusted by Leading Enterprises Around the Globe
      • About UsAbout Us The Industry Leader in Autonomous Cybersecurity
      • Industry RecognitionIndustry Recognition Tested & Proven
    • Compare SentinelOne
      • Vs CrowdStrike
      • Vs Microsoft Defender EPP+EDR
      • Vs Microsoft Defender XDR
      • Vs McAfee
      • Vs Symantec
      • Vs Carbon Black
      • Vs Palo Alto
      • Vs Trend Micro
    • Verticals
      • Energy
      • Federal Government
      • Finance
      • Healthcare
      • Higher Education
      • K-12 Education
      • Manufacturing
      • Retail
  • Services

    Global Services

    Augment leading technology with trusted expertise, and get set up for success with hands-on support and training.
    Services Overview
    Get Help Now
    • Threat Services
      • Vigilance Respond ProVigilance Respond Pro MDR + DFIR24x7 MDR with Full-Scale
        Investigation & Response
      • Vigilance RespondVigilance Respond MDRDedicated SOC
        Expertise & Analysis
      • WatchTower ProWatchTower Pro Threat HuntingDedicated Threat Hunting
        & Compromise Assessment
      • WatchTowerWatchTower Threat HuntingHunting for Active Campaigns
        & Emerging Threats
    • Support, Deployment, & Health
      • SentinelOne GOSentinelOne GO Guided Onboarding
        & Deployment Advisory
      • Support ServicesSupport Services Tiered Support Options
        for Every Organisation
      • Technical Account ManagementTechnical Account Management Customer Success with
        Personalised Service
      • SentinelOne UniversitySentinelOne University Live & On-Demand Training
  • Partners

    Partner Program

    See how SentinelOne works with trusted names worldwide to enhance programs, process, and technology.
    Program Overview
    • OUR NETWORK
      • Singularity MarketplaceSingularity Marketplace Extend the Power of S1 Technology
      • Technology AlliancesTechnology Alliances See Integrated, Enterprise-Scale Solutions
      • Channel PartnersChannel Partners Deliver the Right Solutions. Together
      • Cyber Risk PartnersCyber Risk Partners Enlist Pro Response & Advisory Terms
      • SentinelOne for AWSSentinelOne for AWS SentinelOne hosted in AWS
        regions around the world.
  • Resources

    Resources

    Your go-to source for the latest SentinelOne digital content, from webinars to white papers, and everything in between.
    Resource Center
    • Resource Center
      • Case Studies
      • Data Sheets
      • eBooks
      • Reports
      • Videos
      • Webinars
      • White Papers
    • Blog
      • Company
      • Cyber Response
      • Data Platform
      • Feature Spotlight
      • For CISO/CIO
      • From the Front Lines
      • Identity
      • Integrations & Partners
      • macOS
      • Podcasts
      • The Good, the Bad and the Ugly
    • Tech Resources
      • Sentinel 101
      • SentinelLabs
  • Company

    Company

    Here you will find all things SentinelOne. See how SentinelOne is redefining cybersecurity by pushing the boundariesof autonomous technology.

    • About SentinelOne
      • About SentinelOneAbout SentinelOne The Industry Leader
        in Cybersecurity
      • CareersCareers The Latest Job Opportunities
      • F1 RacingF1 Racing SentinelOne &
        Aston Martin F1 Team
      • Investor RelationsInvestor Relations Financial Information
        & Events
      • NewsNews Media Coverage & More
      • PressPress Company Announcements
      • FAQFAQ Get Answers to Our Most
        Frequently Asked Questions
      • BrandBrand SentinelOne Brand Guidelines
      • LabsLabs Threat Research for the
        Modern Threat Hunter
      • Cybersecurity BlogCybersecurity Blog The Latest Cybersecurity Threats, News, & More
      • DataSetDataSet The Live Data Platform
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Technical Account Management

Enterprise Support
& Customer Advocacy
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White-Glove
Your SentinelOne Experience

Technical Account Management (TAM) augments your Enterprise Support service with a designated contact and advocate at SentinelOne. Your Technical Account Manager develops an intimate understanding of your unique environment and security goals, allowing them to better set you up for long term success and optimize product experience.

  • Count on a single trusted contact for your support ticket handling and issue escalation
  • Receive ongoing guidance related to deployment, agent upgrades, and best practices
  • Better understand your program performance with regular health checks and reviews

Service That
Grows with Your Organization

With TAM, you can ensure the ongoing evolution of your endpoint security program through a regular cadence of health checks and consultations.

  • Frequent ticket resolutions and sync calls
  • Ongoing knowledge transfer and reporting for trends and improvement opportunities
  • Annual business reviews and enterprise-scale recommendations

Go Beyond Traditional Tech Support

Learn how TAM can bring even more value to your end-to-end customer experience.

Advised Deployment

Set up your SentinelOne products based on our TAMs’ best practices and the unique needs of your organization.

Tailored Guidance & Service

Rely on your TAM to provide solutions and recommendations in the specific context of your business.

Quarterly Health Checks

Gauge your product performance and progress, then adjust course with tailored recommendations.

In-Product Optimisation

Better understand how capabilities available in the Singularity platform can solve for your challenges and achieve program goals.

Personalized Ticket Handling

Go through one centralized contact for support ticket handing and—when necessary—issue escalation.

Internal Advocacy

Create a communication channel with our Product, Service, and Engineering teams for potential issues and additional feedback.

Choose Your Service Level

Trusted by Thousands Worldwide

Hear why our customers recommend and rely on SentinelOne

SentinelOne smokes the competition. By far the most superior EDR platform I have seen or worked with in my 14+ years in cyber security.

Sr. Director, Cybersecurity
Retail
1B-3B USD

Great technical solution,
excellent support and
service, continuous
evolution.

Global CISO
Media
1B-3B USD

SentinelOne believes in their product and that is clear in the delivery in the solution.

Head of Security Operations
Manufacturing
30B+ USD

Learn How a Technical Account Manager Can Help Your Organization

Download the Datasheet

Purpose Built to Prevent Tomorrow’s Threats.

Today.

Your most sensitive data lives on the endpoint and in the cloud. Protect what matters most from cyberattacks. Fortify every edge of the network with realtime autonomous protection.
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