SentinelOne is the Official Cybersecurity Partner of the Aston Martin Cognizant Formula One™ Team! Drive with us!
SentinelOne is the Official Cybersecurity Partner of the Aston Martin Cognizant Formula One™ Team!
Experiencing a Breach?
  • 1-855-868-3733
  • Contact
  • Blog
en
  • English
  • 日本語
  • Deutsch
  • Español
  • Français
  • Italiano
  • Dutch
  • 한국어
Get a Demo
  • Platform
    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
    Platform OverviewPlatform PackagesSentinelOne vs CrowdStrike
    Platform Products
    • SingularitySingularity CompleteThe Future's Enterprise Security Platform
    • SingularitySingularity ControlSecurity with Suite Features
    • SingularitySingularity CoreCloud-Native NGAV
    • SingularitySingularity Ranger IoTNetwork Visibility & Control
    • SingularitySingularity CloudContainer & Cloud Workload Security
    Platform Verticals
    • Energy
    • Finance
    • Healthcare
    • Higher Education
    • Retail
  • Our Customers
  • Services
    Augment leading technology with trusted expertise, and get set up for success with hands-on support and training.
    Services OverviewGet Help Now
    Global Support & Services
    • Vigilance Respond Pro MDR + DFIRVigilance Respond Pro MDR + DFIR 24x7 MDR with Full-Scale
      Investigation and Response
    • Vigilance Respond MDRVigilance Respond MDR Dedicated SOC Expertise and Analysis
    • WatchTowerWatchTower Intelligence-Driven Threat Hunting
    • ReadinessReadiness Best-Practice Deployment and
      Quarterly Health Checks
    • Support ServicesSupport Services Tiered Support Options
      for Every Organisation
    • Technical Account ManagementTechnical Account Management Customer Success with
      Personalised Service
    • SentinelOne UniversitySentinelOne University Live and On-Demand Training
  • Partners
    See how SentinelOne works with trusted names worldwide to enhance programs, process, and technology.
    Program Overview
    OUR NETWORK
    • SingularitySingularity MarketplaceExtend the Power of S1 Technology
    • TechnologyTechnology Alliances See Integrated, Enterprise-Scale Solutions
    • ChannelChannel PartnersDeliver the Right Solutions. Together
    • Cyber RiskCyber Risk PartnersEnlist Pro Response and Advisory Terms
  • Resources
    • eBooks
    • White Papers
    • Datasheets
    • Case Studies
    • Webinars
    • Videos
    • Reports
    • Events
  • Company
    • Blog
    • Labs
    • Hack Chat
    • Press
    • News
    • FAQ
    • About Us
    • Careers
Back
  • Platform
    The SentinelOne platform delivers the defenses you need to prevent, detect, and undo—known and unknown—threats.
    Platform OverviewPlatform PackagesSentinelOne vs CrowdStrike
    Platform Products
    • SingularitySingularity CompleteThe Future's Enterprise Security Platform
    • SingularitySingularity ControlSecurity with Suite Features
    • SingularitySingularity CoreCloud-Native NGAV
    • SingularitySingularity Ranger IoTNetwork Visibility & Control
    • SingularitySingularity CloudContainer & Cloud Workload Security
    Platform Verticals
    • Energy
    • Finance
    • Healthcare
    • Higher Education
    • Retail
  • Our Customers
  • Services
    Augment leading technology with trusted expertise, and get set up for success with hands-on support and training.
    Services OverviewGet Help Now
    Global Support & Services
    • Vigilance Respond Pro MDR + DFIRVigilance Respond Pro MDR + DFIR 24x7 MDR with Full-Scale
      Investigation and Response
    • Vigilance Respond MDRVigilance Respond MDR Dedicated SOC Expertise and Analysis
    • WatchTowerWatchTower Intelligence-Driven Threat Hunting
    • ReadinessReadiness Best-Practice Deployment and
      Quarterly Health Checks
    • Support ServicesSupport Services Tiered Support Options
      for Every Organisation
    • Technical Account ManagementTechnical Account Management Customer Success with
      Personalised Service
    • SentinelOne UniversitySentinelOne University Live and On-Demand Training
  • Partners
    See how SentinelOne works with trusted names worldwide to enhance programs, process, and technology.
    Program Overview
    OUR NETWORK
    • SingularitySingularity MarketplaceExtend the Power of S1 Technology
    • TechnologyTechnology Alliances See Integrated, Enterprise-Scale Solutions
    • ChannelChannel PartnersDeliver the Right Solutions. Together
    • Cyber RiskCyber Risk PartnersEnlist Pro Response and Advisory Terms
  • Resources
    • eBooks
    • White Papers
    • Datasheets
    • Case Studies
    • Webinars
    • Videos
    • Reports
    • Events
  • Company
    • Blog
    • Labs
    • Hack Chat
    • Press
    • News
    • FAQ
    • About Us
    • Careers
  • 1-855-868-3733
  • Contact
  • Blog
Experiencing a Breach?
Get a Demo

Technical Account Management

Enterprise Support
& Customer Advocacy
Get Help Now

White-Glove
Your SentinelOne Experience

Technical Account Management (TAM) augments your Enterprise Support service with a designated contact and advocate at SentinelOne. Your Technical Account Manager develops an intimate understanding of your unique environment and security goals, allowing them to better set you up for long term success and optimize product experience.

  • Count on a single trusted contact for your support ticket handling and issue escalation
  • Receive ongoing guidance related to deployment, agent upgrades, and best practices
  • Better understand your program performance with regular health checks and reviews

Service That
Grows with Your Organization

With TAM, you can ensure the ongoing evolution of your endpoint security program through a regular cadence of health checks and consultations.

  • Frequent ticket resolutions and sync calls
  • Ongoing knowledge transfer and reporting for trends and improvement opportunities
  • Annual business reviews and enterprise-scale recommendations

Go Beyond Traditional Tech Support

Learn how TAM can bring even more value to your 
end-to-end customer experience.

Proactive Deployment Help

Set up your SentinelOne products based on best practices and the unique needs of your organization.

Tailored Guidance & Service

Rely on your TAM to provide solutions and recommendations in the specific context of your business.

Quarterly Health Checks

Gauge your product performance and progress, then adjust course with tailored recommendations.

In-Product Optimisation

Better understand how capabilities available in the Singularity platform can solve for your challenges and achieve program goals.

Personalized Ticket Handling

Create a communication channel with our Product, Service, and Engineering teams for potential issues and additional feedback.

Internal Advocacy

Create a communication channel with our Product, Service, and Engineering teams for potential issues and additional feedback.

Choose Your Service Level

Dedicated to Your Success

Our commitment to service & partnership has helped us become the highest-rated EDR solution in Gartner Peer Insights' Voice of the Customer report.

Global Director, Endpoint Security

30B+ USD

A new model of support and customer service for cybersecurity.

CISO

30B+ USD

Putting the customer back into “customer service.”

Global CISO

1B-3B USD

A superb EPP/EDR agent and a good security partner!

Learn How a Technical Account Manager Can Help Your Organization

Download the Datasheet

Purpose Built to Prevent Tomorrow’s Threats.

Today.

Your most sensitive data lives on the endpoint and in the cloud. Protect what matters most from cyberattacks. Fortify every edge of the network with realtime autonomous protection.
Get a Demo
Company
  • Our Customers
  • Why SentinelOne
  • Platform
  • About
  • Partners
  • Support
  • Careers
  • Legal & Compliance
  • Security & Compliance
  • Contact Us
Resources
  • Blog
  • Labs
  • Hack Chat
  • Press
  • News
  • FAQ
  • Resources
Global Headquarters

444 Castro Street
Suite 400
Mountain View, CA 94041

+1-855-868-3733

sales@sentinelone.com

Sign Up For Our Newsletter
Thank you! You will now receive our weekly newsletter with all recent blog posts. See you soon!
English
  • English
  • 日本語
  • Deutsch
  • Español
  • Français
  • Italiano
  • Dutch
  • 한국어
Privacy Policy Terms of Service
©2021 SentinelOne, All Rights Reserved.
SentinelOne and its service providers use browser cookies or similar technologies as specified in the SentinelOne Privacy Policy. You can consent to the use of such technologies and browse the SentinelOne website by clicking the Accept button.
Accept Reject