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Support

and Services

Our team is dedicated to helping you make the most of your investment in next generation endpoint security. Existing customers can login to access support and technical information through the SentinelOne Help Center.

Contact SentinelOne Support

Email

Email

Global Toll Free

GlobalTollFree

UK Toll Free

UKTollFree

Helping you reduce risk

and keep your assets protected

SentinelOne delivers autonomous endpoint protection through a single agent that successfully prevents, detects and responds to attacks across all major vectors. Designed for extreme ease of use, the S1 platform saves customers time by applying AI to automatically eliminate threats in real time for both on premise and cloud environments and is the only solution to provide full visibility across networks directly from the endpoint.

Constant vigilance

SentinelOne was founded by defense and intelligence experts who recognized the need for a new approach to endpoint protection. Our team has grown steadily ever since. Each one of us is dedicated to helping you stay ahead of threats. The SentinelOne Technical Support team can get you the answers you need to manage your endpoint protection platform effectively. And the SentinelOne Professional Services team can provide deployment and training assistance.

Choose your Service level

Standard

Phone, Web, Email
5x8
Self Service Portal
Unrestricted Knowledge Base Access

Enterprise

Phone, Web, Email
24x7x365
Self Service Portal
Unrestricted Knowledge Base Access

Enterprise + TAM

Phone, Web, Email
24x7x365
Self Service Portal
Unrestricted Knowledge Base Access
Designated Account Manager
5 Days Onsite Per Year

SentinelOne Professional Services

Kickstartpackage

Set your team up for success. Let us provide deployment planning, initial deployment assistance, training, sign off, and documentation.

End-to-enddeployment

Work with the SentinelOne team to efficiently deploy endpoint protection in the cloud and on premise. Turn to our team for on- and off-site deployment assistance, ad-hoc issue tracking, and daily assistance.

Guaranteed to

Stop Ransomware

Only SentinelOne offers up to $1 million in warranty protection against ransomware attacks.