In recent years, VDI (Virtual Desktop Infrastructure) implementations have become more common than ever before. VDI hasn’t replaced the entire desktop market as some predicted, but more and more enterprises have adopted VDI environments due to a variety of operational benefits. According to Gartner, large enterprises adopting VDI at high rates, with only 15% not planning to invest in VDI technology.
VDI Usage (Worldwide, Minimum 50 IT FTE)
Several verticals stand out in regards to VDI adoption among large enterprises. The healthcare industry, due to the mobile nature of clinical duties and the dependence upon electronic medical records is one. Another example is financial services sector has a history of active usage of VDI.
Education and Public Sector are also showing high demand. Schools need to solve VDI for student labs, but the main obstacle to greater VDI adoption for education remains cost.
The Need for Securing VDI
Common risks impacting data still prevail in VDI environments: ransomware, social engineering, drive-by downloads, network sniffing, vulnerability exploits, insider threats, privileges escalation, and malware. Some would claim VDI is a more secure option, mainly because one can terminate the VDI instances once done, but the overall security state is strong as its weakest link – and VDI deployments tend to be exactly that for several reasons:
- Patching cycles require updating the golden image and are therefore not rapid.
- VDI implementations commonly try to consume as little resources as possible, so administrators try to reduce the amount of software deployed – something in the expense of protection.
- The human factor: users tend to be less aware of security implications when running on VDI because they often don’t own the system and use it for a temporal session. [why?]
In the world of virtual desktop infrastructure, there are two basic approaches: persistent and non-persistent.
Persistent VDI means a virtual session, but the users have a desktop, where they can save files, change configuration, and customize at will. In the background, each desktop runs from a separate disk image. These types of desktops allow personalization, but they require more storage and backup than non-persistent desktops, detailed below. Users that log in daily much prefer this approach, but it reduces some of the benefits of VDI, like saving storage costs, ease of patching, and visibility on assets.
Many VDI advocates claim that non-persistent desktops are the way to go because they’re easier to manage than persistent VDI. With nonpersistent, a single disk image is shared among many users. As each user logs in, he or she gets a clone of the shared master desktop, and then that clone is customized on-demand with app virtualization (Microsoft App-V, VMware ThinApp, etc.) or with user environment virtualization (AppSense, RES, etc).
There are many benefits to this approach, like ensuring 100% success with a patch management program, but the lack of persistence may also affect users, as they cannot save files locally or do other things, like change the desktop background or install new applications.
In many cases, enterprises choose a hybrid mode: running non-persistent images but allowing dedicated storage for several applications.
Another trend that is picking up is DaaS (Desktop-as-a-Service) where the sessions live in the cloud. A third-party then hosts the virtual desktop infrastructure backend of a deployment. You can see a growing interest of giant vendors offering DaaS (Microsoft Azure, Amazon WorkSpace). Other traditional approaches of on-premise VDI include Citrix with its XenDesktop/XenApp products and VMware with its HorizonView view line of products.
Regardless of the implementation chosen, the following elements must be covered:
6 Key Factors to Consider for VDI Security
To address security, manageability, and performance needs, security software needs to meet the following benchmarks before VDI deployment:
1. Don’t Settle for Reliance on Updates
As mentioned, some VDI scenarios like “non-persistent” terminate each individual session and always start from the base image. Products that rely on updates will create an “AV storm” every time users login because they mandate an update. Products which rely on updates for security need to overcome the challenge of new sessions starting over and over again and then trying to update them. Once a session terminates, this vicious cycle repeats, consuming bandwidth, resources and impacting productivity. For these reasons, deploying security products has traditionally been quite painful in VDI environments.
2. Require Ease of Management and Avoid Duplicate Entries
Ease of management is another critical factor. In VDI environments, device naming conventions cannot be ensured or standardized. Most VDI vendors allow setting naming conventions, but names often repeat with new sessions. As such, AV products, which rely on device names to identify users and console parameters, see collisions causing both unnecessary operational strain and end-user impact. Another important criterion is automated de-commision capabilities. An AV product which manages VDI without retiring closed sessions leads to numerous “phantom devices” rendering a distorted operational view and inability to manage assets effectively at scale.
3. Base Image Scans Are Needed
The last thing desired when deploying a VDI setup is to bake malware to every instance. If you don’t ensure the golden image is flawless, you are taking a considerable risk. Products which solely rely on “seeing” the malware dropped to the disk or simply checking only on file execution are not sufficient for this attack surface, leaving your VDI environment vulnerable.
4. Require Equivalent Protection and Functionality
Some vendors offer dedicated agents for VDI albeit with limited functionality. This leaves VDI environments as an exposed attack surface. Aside from convenience for your AV vendor, there is no reason to have crippled VDI coverage. Look for vendors who do not compromise and can deliver full protection, visibility, and response capabilities. VDI endpoints should also be surfaces where SOC analysts can threat hunt, because if suspicious activity is identified, you need to get to the root of the suspicious activity to find the real infection trail.
5. Calculate the True Costs
There are two common licensing models:
- Concurrent license model (pay as you go) – You pay for the max users who run in parallel. Concurrent user licensing allows you to purchase software at a lower cost because the maximum number of concurrent users expected to use the software at any given time (those users all logged in together) is only a portion of the total system users employed at a company. For example, for 5,000 users who work in 2 shifts, only 2,500 licenses are needed.
- Per-seat license model (pay for each user) – Each seat consumes a license – based on the number of individual users who have access to the VDI infrastructure. For example, a 5,000 user license would mean that up to 5,000 individually named users can access the software.
Naturally, look for a concurrent license model as it will reduce your costs.
6. Performance Impact Matters
One advantage of VDI is a reduction in hardware and operational costs. If you end up with an AV solution that requires resource allocation as if it was a physical device, you miss a core value of using VDI. Another aspect that will influence VDI performance is the number of applications you need to install on the base image. Opt for endpoint protection solutions that are lightweight and robust so that computer power and end user experience/productivity aren’t compromised to run AV. Avoid solutions with multiple agents, as it means more resource consumption.
Why Choose SentinelOne
The SentinelOne autonomous agent meets and exceeds all the criteria above. It is an efficient solution to secure the growing demand for desktop virtualization, including thin clients, layered apps, and other VDI scenarios. It does not need updates and is not dependent on signatures or other legacy antivirus requirements. SentinelOne natively supports all common VDI scenarios without compromising on functionality or protection, including:
- Desktop virtualization: Host a desktop operating system in a VM on a centralized server. Examples of enterprise application virtualization software include Citrix XenDesktop, Microsoft App-V, VMware Horizon, and Systancia AppliDis.
- Terminal Services: A server-based computing and presentation virtualization component to access applications and data on a remote computer over a network. Examples include Microsoft Windows RDP and Citrix XenApp.
- Desktop-as-a-Service: Remote desktop virtualization from SaaS Cloud computing. Examples of enterprise Desktop as a Service are VMware’s Horizon DaaS, Amazon’s WorkSpaces.
SentinelOne supports the following virtual providers:
- VMware vSphere
- VMware Workstation
- VMware Fusion
- VMware Horizon
- Citrix XenApp
- Citrix XenDesktop
- Amazon WorkSpaces
- Microsoft Hyper-V
- Oracle VirtualBox
 Gartner, Market Trends: VDI Demand Is Growing, but Not Everyone Will Be Successful, by Michael Warrilow and Nathan Hill, April 2017, https://www.gartner.com/document/code/325320