CVE-2025-62182 Overview
CVE-2025-62182 is an unrestricted file upload vulnerability affecting Pega Customer Service Framework versions 8.7.0 through 25.1.0. This vulnerability allows a privileged user to potentially upload malicious files to the system, which could lead to further compromise of the affected application or underlying infrastructure.
Critical Impact
Privileged users can bypass file upload restrictions to upload malicious content, potentially leading to remote code execution or further system compromise.
Affected Products
- Pega Customer Service Framework versions 8.7.0 through 25.1.0
Discovery Timeline
- January 13, 2026 - CVE CVE-2025-62182 published to NVD
- January 13, 2026 - Last updated in NVD database
Technical Details for CVE-2025-62182
Vulnerability Analysis
This vulnerability is classified as CWE-434 (Unrestricted Upload of File with Dangerous Type). The flaw exists in the file upload functionality within Pega Customer Service Framework, where insufficient validation of uploaded file types allows privileged users to upload potentially malicious files.
While authentication is required to exploit this vulnerability (privileged user context), the lack of proper file type validation creates a significant security risk. An attacker with valid credentials could upload executable files, web shells, or other malicious content that could be leveraged for further attacks against the system.
The network-accessible nature of this vulnerability means that any authenticated user with upload privileges can potentially exploit it remotely without requiring local system access.
Root Cause
The root cause of this vulnerability lies in inadequate file upload validation mechanisms within the Pega Customer Service Framework. The application fails to properly restrict or validate the types of files that can be uploaded through the affected functionality. This deficiency allows users to bypass intended security controls and upload files with dangerous extensions or content types that would normally be blocked.
Attack Vector
The attack vector for CVE-2025-62182 is network-based, requiring authenticated access with upload privileges. An attacker would need to:
- Obtain valid credentials for a privileged user account
- Navigate to the vulnerable file upload functionality
- Upload a malicious file that bypasses the insufficient validation controls
- Potentially trigger execution of the uploaded malicious content
The vulnerability does not require user interaction beyond the attacker's own actions, and exploitation complexity is considered low once proper authentication is obtained.
Since no verified code examples are available for this vulnerability, users should refer to the Pega Security Advisory L25 for detailed technical information about the vulnerable functionality and remediation steps.
Detection Methods for CVE-2025-62182
Indicators of Compromise
- Unexpected or suspicious files appearing in upload directories with executable extensions (.php, .jsp, .aspx, .exe)
- Unusual file upload activity from privileged user accounts
- Web server logs showing access to recently uploaded files with suspicious names or extensions
- Unexpected outbound network connections from the application server
Detection Strategies
- Monitor file upload directories for files with dangerous extensions or MIME types
- Implement file integrity monitoring on directories where uploaded content is stored
- Review authentication logs for anomalous privileged user activity
- Configure web application firewalls to detect and block malicious file upload attempts
Monitoring Recommendations
- Enable verbose logging for file upload operations within Pega Customer Service Framework
- Implement real-time alerting for uploads of executable file types
- Conduct regular reviews of uploaded content for malicious indicators
- Monitor privileged user account activity for unusual patterns
How to Mitigate CVE-2025-62182
Immediate Actions Required
- Review the Pega Security Advisory L25 for official guidance
- Audit existing uploaded files for potentially malicious content
- Restrict file upload privileges to essential personnel only
- Implement additional file validation controls at the network layer if possible
Patch Information
Pega has released security guidance for this vulnerability. Administrators should consult the Pega Security Advisory L25 for specific patch information and remediation instructions. Organizations running affected versions (8.7.0 through 25.1.0) should prioritize applying the recommended fixes.
Workarounds
- Implement strict file type allowlisting at the web application firewall level
- Disable or restrict file upload functionality until patches can be applied
- Store uploaded files in locations outside the web root to prevent direct execution
- Implement additional authentication requirements for file upload operations
# Example WAF rule to block dangerous file uploads (ModSecurity)
SecRule FILES_NAMES "@rx \.(php|jsp|aspx|exe|sh|bat|cmd)$" \
"id:1001,phase:2,deny,status:403,msg:'Blocked dangerous file upload'"
Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.
