Join the Cyber Forum: Threat Intel on May 12, 2026 to learn how AI is reshaping threat defense.Join the Virtual Cyber Forum: Threat IntelRegister Now
Experiencing a Breach?Blog
Get StartedContact Us
SentinelOne
  • Platform
    Platform Overview
    • Singularity Platform
      Welcome to Integrated Enterprise Security
    • AI for Security
      Leading the Way in AI-Powered Security Solutions
    • Securing AI
      Accelerate AI Adoption with Secure AI Tools, Apps, and Agents.
    • How It Works
      The Singularity XDR Difference
    • Singularity Marketplace
      One-Click Integrations to Unlock the Power of XDR
    • Pricing & Packaging
      Comparisons and Guidance at a Glance
    Data & AI
    • Purple AI
      Accelerate SecOps with Generative AI
    • Singularity Hyperautomation
      Easily Automate Security Processes
    • AI-SIEM
      The AI SIEM for the Autonomous SOC
    • AI Data Pipelines
      Security Data Pipeline for AI SIEM and Data Optimization
    • Singularity Data Lake
      AI-Powered, Unified Data Lake
    • Singularity Data Lake for Log Analytics
      Seamlessly Ingest Data from On-Prem, Cloud or Hybrid Environments
    Endpoint Security
    • Singularity Endpoint
      Autonomous Prevention, Detection, and Response
    • Singularity XDR
      Native & Open Protection, Detection, and Response
    • Singularity RemoteOps Forensics
      Orchestrate Forensics at Scale
    • Singularity Threat Intelligence
      Comprehensive Adversary Intelligence
    • Singularity Vulnerability Management
      Application & OS Vulnerability Management
    • Singularity Identity
      Identity Threat Detection and Response
    Cloud Security
    • Singularity Cloud Security
      Block Attacks with an AI-Powered CNAPP
    • Singularity Cloud Native Security
      Secure Cloud and Development Resources
    • Singularity Cloud Workload Security
      Real-Time Cloud Workload Protection Platform
    • Singularity Cloud Data Security
      AI-Powered Threat Detection for Cloud Storage
    • Singularity Cloud Security Posture Management
      Detect and Remediate Cloud Misconfigurations
    Securing AI
    • Prompt Security
      Secure AI Tools Across Your Enterprise
  • Why SentinelOne?
    Why SentinelOne?
    • Why SentinelOne?
      Cybersecurity Built for What’s Next
    • Our Customers
      Trusted by the World’s Leading Enterprises
    • Industry Recognition
      Tested and Proven by the Experts
    • About Us
      The Industry Leader in Autonomous Cybersecurity
    Compare SentinelOne
    • Arctic Wolf
    • Broadcom
    • CrowdStrike
    • Cybereason
    • Microsoft
    • Palo Alto Networks
    • Sophos
    • Splunk
    • Trellix
    • Trend Micro
    • Wiz
    Verticals
    • Energy
    • Federal Government
    • Finance
    • Healthcare
    • Higher Education
    • K-12 Education
    • Manufacturing
    • Retail
    • State and Local Government
  • Services
    Managed Services
    • Managed Services Overview
      Wayfinder Threat Detection & Response
    • Threat Hunting
      World-Class Expertise and Threat Intelligence
    • Managed Detection & Response
      24/7/365 Expert MDR Across Your Entire Environment
    • Incident Readiness & Response
      DFIR, Breach Readiness, & Compromise Assessments
    Support, Deployment, & Health
    • Technical Account Management
      Customer Success with Personalized Service
    • SentinelOne GO
      Guided Onboarding & Deployment Advisory
    • SentinelOne University
      Live and On-Demand Training
    • Services Overview
      Comprehensive Solutions for Seamless Security Operations
    • SentinelOne Community
      Community Login
  • Partners
    Our Network
    • MSSP Partners
      Succeed Faster with SentinelOne
    • Singularity Marketplace
      Extend the Power of S1 Technology
    • Cyber Risk Partners
      Enlist Pro Response and Advisory Teams
    • Technology Alliances
      Integrated, Enterprise-Scale Solutions
    • SentinelOne for AWS
      Hosted in AWS Regions Around the World
    • Channel Partners
      Deliver the Right Solutions, Together
    • SentinelOne for Google Cloud
      Unified, Autonomous Security Giving Defenders the Advantage at Global Scale
    • Partner Locator
      Your Go-to Source for Our Top Partners in Your Region
    Partner Portal→
  • Resources
    Resource Center
    • Case Studies
    • Data Sheets
    • eBooks
    • Reports
    • Videos
    • Webinars
    • Whitepapers
    • Events
    View All Resources→
    Blog
    • Feature Spotlight
    • For CISO/CIO
    • From the Front Lines
    • Identity
    • Cloud
    • macOS
    • SentinelOne Blog
    Blog→
    Tech Resources
    • SentinelLABS
    • Ransomware Anthology
    • Cybersecurity 101
  • About
    About SentinelOne
    • About SentinelOne
      The Industry Leader in Cybersecurity
    • Investor Relations
      Financial Information & Events
    • SentinelLABS
      Threat Research for the Modern Threat Hunter
    • Careers
      The Latest Job Opportunities
    • Press & News
      Company Announcements
    • Cybersecurity Blog
      The Latest Cybersecurity Threats, News, & More
    • FAQ
      Get Answers to Our Most Frequently Asked Questions
    • DataSet
      The Live Data Platform
    • S Foundation
      Securing a Safer Future for All
    • S Ventures
      Investing in the Next Generation of Security, Data and AI
  • Pricing
Get StartedContact Us
CVE Vulnerability Database
Vulnerability Database/CVE-2024-20489

CVE-2024-20489: Cisco IOS XR Information Disclosure Flaw

CVE-2024-20489 is an information disclosure vulnerability in Cisco IOS XR that exposes MongoDB credentials to local attackers. This article covers technical details, affected versions, impact, and mitigation.

Updated: January 22, 2026

CVE-2024-20489 Overview

A vulnerability in the storage method of the PON Controller configuration file could allow an authenticated, local attacker with low privileges to obtain MongoDB credentials. This vulnerability is due to improper storage of unencrypted database credentials on devices running Cisco IOS XR Software. An attacker could exploit this vulnerability by accessing the configuration files on an affected system, resulting in the disclosure of sensitive MongoDB credentials.

Critical Impact

Successful exploitation allows attackers with low-privilege local access to obtain MongoDB database credentials stored in plaintext, potentially enabling unauthorized database access and lateral movement within the network infrastructure.

Affected Products

  • Cisco IOS XR 24.1.1
  • Cisco IOS XR 24.1.2
  • Cisco IOS XR 24.2.1
  • Cisco IOS XR 24.2.11
  • Cisco IOS XR 24.3.1

Discovery Timeline

  • September 11, 2024 - CVE-2024-20489 published to NVD
  • October 3, 2024 - Last updated in NVD database

Technical Details for CVE-2024-20489

Vulnerability Analysis

This vulnerability represents a plaintext storage of credentials weakness (CWE-256) combined with insufficiently protected credentials (CWE-522). The PON (Passive Optical Network) Controller component in Cisco IOS XR Software stores MongoDB database credentials in configuration files without proper encryption or access controls. This implementation flaw allows authenticated users with local access and low-level privileges to read these configuration files and extract the database credentials.

The vulnerability requires local access to the affected device, meaning an attacker must first establish a foothold on the system. However, once local access is obtained, even users with minimal privileges can access the configuration files containing the unencrypted credentials. This could lead to unauthorized access to the MongoDB database, potentially compromising the integrity and confidentiality of network management data.

Root Cause

The root cause of this vulnerability lies in the improper handling of sensitive credential data within the PON Controller configuration storage mechanism. Rather than implementing secure credential management practices—such as encrypted storage, hardware security modules, or credential vaults—the MongoDB credentials are stored in plaintext within configuration files accessible to low-privilege users. This violates fundamental security principles around credential protection and least-privilege access controls.

Attack Vector

The attack vector is local, requiring the attacker to have authenticated access to the device running Cisco IOS XR Software. The exploitation process involves:

  1. An attacker gains authenticated access to the affected Cisco IOS XR device with low-privilege credentials
  2. The attacker navigates to the PON Controller configuration directory
  3. The attacker reads the configuration files containing the MongoDB credentials
  4. The exposed credentials can then be used to access the MongoDB database directly

The vulnerability does not require user interaction and has low attack complexity, making it relatively straightforward to exploit once local access is established. The impact is limited to confidentiality—there is no direct integrity or availability impact from the credential disclosure itself, though secondary attacks using the obtained credentials could have broader implications.

Detection Methods for CVE-2024-20489

Indicators of Compromise

  • Unusual file access patterns to PON Controller configuration directories by low-privilege users
  • Unexpected read operations on configuration files containing database credentials
  • Anomalous MongoDB authentication attempts using credentials from the affected configuration files
  • Login activity from low-privilege accounts followed by configuration file access

Detection Strategies

  • Implement file integrity monitoring (FIM) on PON Controller configuration directories to detect unauthorized access
  • Enable and monitor audit logging for file access events on Cisco IOS XR devices
  • Configure MongoDB to log authentication attempts and monitor for suspicious connection patterns
  • Deploy host-based intrusion detection systems (HIDS) to identify abnormal credential access patterns

Monitoring Recommendations

  • Review access logs for the PON Controller configuration files on a regular basis
  • Monitor MongoDB authentication logs for connections using credentials that may have been exposed
  • Set up alerts for any file access to sensitive configuration directories by non-administrative users
  • Correlate local access events with subsequent database activity to identify potential credential misuse

How to Mitigate CVE-2024-20489

Immediate Actions Required

  • Review and apply the latest Cisco IOS XR security patches as outlined in the vendor advisory
  • Restrict file system permissions on PON Controller configuration directories to administrative users only
  • Rotate MongoDB credentials immediately if exposure is suspected
  • Audit all local user accounts and remove unnecessary access privileges

Patch Information

Cisco has released a security advisory addressing this vulnerability. Organizations running affected versions of Cisco IOS XR Software should consult the Cisco Security Advisory for detailed patch information and upgrade guidance. The advisory provides specific remediation steps and identifies fixed software releases.

Workarounds

  • Implement strict file system access controls to limit configuration file access to only essential administrative accounts
  • Configure MongoDB to use network-level access controls and firewall rules to restrict database connections
  • Enable audit logging on all configuration file access and establish monitoring for anomalous patterns
  • Consider implementing additional encryption layers for sensitive configuration data where operationally feasible
  • Regularly rotate MongoDB credentials as part of standard security hygiene practices

Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.

  • Vulnerability Details
  • TypeInformation Disclosure

  • Vendor/TechCisco Ios Xr

  • SeverityMEDIUM

  • CVSS Score5.5

  • EPSS Probability0.08%

  • Known ExploitedNo
  • CVSS Vector
  • CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
  • Impact Assessment
  • ConfidentialityLow
  • IntegrityNone
  • AvailabilityNone
  • CWE References
  • CWE-256

  • CWE-522
  • Vendor Resources
  • Cisco Security Advisory
  • Related CVEs
  • CVE-2022-20821: Cisco IOS XR Information Disclosure Flaw

  • CVE-2026-20118: Cisco IOS XR Software DoS Vulnerability

  • CVE-2026-20074: Cisco IOS XR IS-IS DoS Vulnerability

  • CVE-2026-20046: Cisco IOS XR Privilege Escalation Flaw
Default Legacy - Prefooter | Experience the World’s Most Advanced Cybersecurity Platform

Experience the World’s Most Advanced Cybersecurity Platform

See how our intelligent, autonomous cybersecurity platform can protect your organization now and into the future.

Try SentinelOne
  • Get Started
  • Get a Demo
  • Product Tour
  • Why SentinelOne
  • Pricing & Packaging
  • FAQ
  • Contact
  • Contact Us
  • Customer Support
  • SentinelOne Status
  • Language
  • Platform
  • Singularity Platform
  • Singularity Endpoint
  • Singularity Cloud
  • Singularity AI-SIEM
  • Singularity Identity
  • Singularity Marketplace
  • Purple AI
  • Services
  • Wayfinder TDR
  • SentinelOne GO
  • Technical Account Management
  • Support Services
  • Verticals
  • Energy
  • Federal Government
  • Finance
  • Healthcare
  • Higher Education
  • K-12 Education
  • Manufacturing
  • Retail
  • State and Local Government
  • Cybersecurity for SMB
  • Resources
  • Blog
  • Labs
  • Case Studies
  • Videos
  • Product Tours
  • Events
  • Cybersecurity 101
  • eBooks
  • Webinars
  • Whitepapers
  • Press
  • News
  • Ransomware Anthology
  • Company
  • About Us
  • Our Customers
  • Careers
  • Partners
  • Legal & Compliance
  • Security & Compliance
  • Investor Relations
  • S Foundation
  • S Ventures

©2026 SentinelOne, All Rights Reserved.

Privacy Notice Terms of Use

English