Ransomware Recovery: Step-by-Step Guide

Learn how to recover from a ransomware attack with our step-by-step guide. This resource outlines critical phases like containment, eradication, and recovery to minimize damage and restore operations efficiently.

Ransomware attacks have emerged as one of the biggest and most common cyber threats organizations and individuals face globally today. A ransomware attack occurs when cybercriminals gain unauthorized access to a company’s or an individual’s systems, encrypt crucial files, and then demand ransom, usually in cryptocurrency, to release access to the encrypted files. Such a scenario brings an entire operation to a halt, cripples essential services, and creates widespread panic among people.

Ransomware attacks can be a calamity from which organizations may never recover if they do not have a well-defined ransomware recovery strategy. It will result in permanent data loss, extended downtime, and crippling financial costs to the organization. Furthermore, not only will they be paying the ransom but also all costs associated with restoring data, investigation of the breach, legal and regulatory fines, and the potential loss of business due to eroded trust and reputational harm. Ransomware attacks have risen by 13 percent in the last five years, with an average cost of $1.85 million per incident in 2023.

This comprehensive guide will walk you through the essentials of ransomware recovery, including the importance of having a recovery plan, steps to take after an attack, key components of an effective strategy, backup approaches, and more.

What is Ransomware Recovery?

Recovery from ransomware is a highly coordinated set of efforts to restore and secure systems following a ransomware attack. Recovery starts by trying to identify the spread of the ransomware attack, from where it has spread to what systems, and what potential damage might have occurred, so nothing is missed. Once the scope of the attack is fully understood, the ransomware itself must also be eradicated. Because it normally involves the deployment of advanced security tools to isolate and eradicate malicious software from all affected devices and networks.

Importance of a Ransomware Recovery Plan

A ransomware recovery plan is, therefore, a form of proactive defense mechanism that will further enable the development of very clear, step-by-step steps to be followed after an attack. This focus in preparation will result in a swift, efficient, and thorough business recovery. Considering the advancement done during preparation, this will clearly minimize the overall impact of ransomware incidents in an organization. Here are several key reasons why having a ransomware recovery plan is important:

• Minimize Operational Disruptions:  The ransomware recovery strategy is meant to minimize time losses as it contains proper guideline procedures on how to act in case of an attack. Time is of the essence when ransomware strikes, and having a predefined set of steps helps organizations quickly isolate infected systems, stop the spread of ransomware, and initiate the recovery process. Business operations can then be resumed with a limited negative impact on productivity and service delivery.
• Restore Critical Business Functions Quickly: When an attack disrupts critical systems, the recovery plan provides a roadmap for restoring those essential functions in the shortest time possible. As such, business continuity will follow along with their priorities in the restoration of primary services, such as services that could face the customers or even internal operational systems. The quicker the business resumes normal operations, the less customer dissatisfaction and internal disruption suffered.
• Prevent Data Loss and Limit Financial Impact: Ransomware attacks usually involve encrypting data or stealing it. When data is not handled appropriately, it may be lost permanently. In that case, a recovery plan will ensure the existence of recent, clean backups in an organization. The risk of permanent data loss is therefore limited. The existence of backup strategies in the recovery plan also helps organizations recover essential data without giving into ransom or having to pay off to recover; with this, the organization avoids financial extortion and extra costs on the part of downtime and recovery processes.
• Ensure Compliance with Legal and Industry Regulations: Compliance with Legal and Industry Regulations is vital for businesses in regulated industries such as healthcare, finance, or governments. Their data protection regulations require them to have an incident response plan as part of a ransomware recovery plan. A solid recovery plan will ensure compliance with legal standards as these will guide the business in the guidelines on how best to protect sensitive data and how data breaches must be reported promptly. A thorough, well-placed plan will not only save them from costly fines and litigation but also prevent them from violating any regulatory requirements, something that regulatory authorities take seriously.

Steps to Take After a Ransomware Attack

In the aftermath of a ransomware attack, you need to act quickly and strategically to curb any damages and prevent your systems from further exposure. The following are immediate steps you should take after an attack:

• Isolate the Infected Systems: The initial step involves isolating computers whose systems have been infected. As such, the ransomware cannot attempt to propagate itself on other computers. This includes disabling any Wi-Fi connection that hasn’t been fully turned off, unplugging all network cables, and disabling shared drives and cloud services that should be connected with the compromised devices. The isolation of the attack will therefore help limit its scope as well as protect the larger network from encryption.
• Identify the Scope of the Attack: Identify and assess scope and impact. Determine which systems, applications, and data have been touched by the ransomware, as well as whether or not your data has been stolen. Only when you are fully aware of your breach will you know where to focus recovery efforts and ensure that everything is touched.
• Engage Incident Response Teams: As a first recovery step, engage your cybersecurity and IT incident response teams to lead the entire process. They will be well equipped with the skills and technology to contain the attack. Furthermore, they can help guide the organization on understanding the ransomware variant and walking them through remediation. If you do not have an in-house incident response team, engage one that has third-party expertise in ransomware recovery for the situation.
• Avoid Paying the Ransom: Resist the temptation to pay the ransom, as it does not guarantee that your data will be restored or that the attackers won’t strike again. Paying the ransom also fuels the ransomware business model, encouraging further attacks. Instead, focus on recovering your data through backups and other security protocols. If backups are available and unaffected, restore systems from them and proceed with securing the environment.
• Notify Affected Parties: Depending upon laws and regulations that are industry-specific, you may be legally liable to inform customers, partners, and stakeholders regarding the breach. Transparency is vital in this matter, especially when sensitive data is compromised. Failure to do so may attract legal action or reputational damage against your organization. You should proceed based on the jurisdiction and the guidelines adopted by the industry standards.

After a ransomware attack, fast response is critical. Singularity Endpoint Protection offers advanced protection to prevent further damage from cyberattacks.

Components of an Effective Ransomware Recovery Strategy

A comprehensive ransomware recovery strategy should involve multiple layers of defense, focusing on preparation, detection, response, and recovery. By addressing all these aspects, an organization can minimize damage and quickly restore operations. Below are the key components of an effective ransomware recovery strategy:

• Incident Response Plan: An incident response plan must be properly defined regarding the approaches on how to deal with ransomware attacks. It would provide clear instructions on well-defined specific roles and responsibilities of the members of the responding team and corresponding communications. Procedures for isolating systems under attack, team collaboration with incident response teams, and documentation of every activity done in recovery must form parts of this plan. A clear plan ensures that everyone knows their role which will eliminate confusion and allow for quicker coordination.
• Regular Backups: Making regular backups of critical data is one of the strong forms of defense against ransomware attacks. Organizations can easily get data from clean copies in the event of encryption by ransomware if they have frequent and reliable backups. These must be safely and preferably offline or air-gapped so that ransomware cannot touch them. The backup systems should also be tested periodically to ensure data recoverability in an emergency.
• Endpoint Detection and Response (EDR): EDR is necessary as it always monitors the environment of an organization for suspicious activity. EDR tools detect and investigate potential security breaches. This enables you to contain threats such as ransomware early, often before huge damage has occurred. Real-time identification of malicious activity helps in quarantining infected devices and ends the spread of ransomware across the network.
• Employee Training: Human error is the most common entry point of ransomware, such as phishing emails, amongst other social engineering tactics. Therefore, educating workers in order to prevent ransomware attacks is crucial. They are taught how to recognize phishing attempts and ransomware threats, as well as how to surf the net safely. The employees become the first line of defense against malware attacks in being informed.

Backup Strategies for Ransomware Recovery

A good backup strategy forms the foundation of an effective ransomware recovery plan. It ensures that even when necessary data cannot be recovered by paying a ransom, the organization can fall back on a reliable set of copies to go on without incurring the financial loss and downtime associated with ransomware. Here are some key approaches to building a robust ransomware recovery backup strategy:

• 3-2-1 Backup Rule: The 3-2-1 is a long-proven strategy to ensure data resilience. It suggests having three copies of the data: one original or in production and two backup copies. Two different types of media such as local storage and cloud storage or external drives should be used to store these two backups. It is critical that one of the copies should be off-site, in a secure cloud, or in an isolated environment. This diversification will reduce the risk of having all copies infected due to a ransomware attack on a single system.
• Immutable Backups: Immutable backups are tamper-proof. Once created, these cannot be erased or encrypted by ransomware, and no one can modify them. These are stored in safe places using WORM configurations so that no one, including cybercriminals, can modify the data inside. Immutability means your backup data is safe in all conditions.
• Air-gapped Backups: Air-gapped backups are stored on a separate location disconnected from the network, thus making it impossible for ransomware to access them if the primary network, other backups, or some other attack vector is compromised. It is the practice of physically isolating backups from the rest of the infrastructure of an organization to prevent ransomware and other threats that depend on network connectivity to propagate. Air-gapping is often used in conjunction with offline storage solutions or external drives, which access the network only when used for backup operations.
• Frequent Backup Testing: Backup testing involves repeating the checking of the backups and the recovery process. While keeping backups solves half the problem, regular backup and recovery process testing is vital. Proper testing of your backup systems will establish the fact that the backups are in good working order, data is stored exactly as intended, and the system can be recovered promptly in case of a crisis. Backup testing demonstrates the existence of any issues, whether incomplete or corrupted backups, to guarantee that recovery will go without a hitch when most needed.

Ransomware Attack Recovery Process

The plan to recover from a ransomware attack is a well-contemplated approach to minimizing the damage, restoring operations, and minimizing future risks. Normally, the stages to recover from a ransomware attack are divided into three major phases: Containment, Eradication, and Recovery and Restoration.

Each phase focuses on the elimination of immediate threats and extensive cleaning up to prevent future reinfections. Here is the process:

1. Containment: The first thing to do post a ransomware attack is containment, which means the act of stopping or limiting the malware from spreading within the network. That is basically a critical step since ransomware can easily spread to a thousand systems within a very short period, thus endangering an organization’s data and operations. To contain, affected systems are cut off from the network communication. This is achieved by removing infected computers from the network, deactivating them, and shutting down their network, which actually prevents the extent of ransomware damage and protects untouched systems and sensitive data, thus preserving operational integrity.
2. Eradication: Once the containment is achieved, then eradicate it. In eradicating, the intention is to remove the ransomware absolutely from the environment. This includes carrying out a thorough malware scan of all systems that had been affected by the ransomware in order to ensure that its traces are removed. Vulnerabilities that led to the attack must be solved, which might be updating outdated software and security configurations. Restoring the compromised systems to a clean state, which could be maybe wiping infected machines or reverting them to known good system images, is essential. In fact, effective removal would remove the ransomware but also lock down defenses against future attacks better.
3. Recovery and Restoration: This final step aims to get back to normal operations with a concentration on business continuation. Organizations begin restoring their encrypted files using clean, vetted backups, to ensure that the restored data is free of ransomware traces. This might include reinstalling applications and verifying whether all systems are operating optimally and securely. Continuous monitoring during recovery must be carried out in order to detect reinfections or other malicious activity. Such vigilance allows organizations to be alert and informed promptly as soon as new threats arise, thus making a strong cybersecurity posture for later potential ransomware attacks.

Restoring operations is crucial after a ransomware attack. Singularity Cloud Security ensures your cloud infrastructure is safe and operational post-attack.

Ransomware Data Recovery Architectures

In any event, organizations will have to develop a resilient and comprehensive recovery architecture that may entail multilayer protection since the attacks are becoming more sophisticated.

A well-designed recovery architecture not only enables efficient data recovery but also helps reduce downtime and lessen the business impact of such incidents. The following are the main elements of an efficient ransomware data recovery architecture:

• On-premise and Cloud Backup Solutions: One of the important parts of a ransomware data recovery architecture is a mix of on-premise and cloud backup solutions. Indeed, in order to improve recovery flexibility and minimize the probability of total loss, backup storage locations must be diverse. In this way, having more than one copy of the same data, distributed across different environments, will ensure that in case one of them falls into the wrong hands, the others will remain intact and usable. This redundancy is important so that organizations would not have a data integrity problem in case ransomware were to attack, thus allowing them to recover the most recent clean data version.
• Disaster Recovery as a Service (DRaaS): An organization’s potential to recover from an attack with large-scale ransomware can be increased by using Disaster Recovery as a Service. It is a type of cloud-based service that automatically performs the recovery process, hence making it possible for an organization to get up and running quite quickly. The use of DRaaS will reduce downtime and get critical systems going again as fast as possible for organizations. This way, recovery is streamlined while also saving money in the costly burdens of managing and maintaining disaster recovery infrastructure in-house.
• Secure Storage: Lastly, use an encrypted and secure backup storage solution so that attackers cannot easily access and exploit stored backups. This involves storing backups securely on-premise or in the cloud—that’s a step further from ransomware attacks. For instance, encrypted backups can only be accessed through the appropriate decryption keys, which makes it much more difficult and complex for attackers to gain or manipulate any access to the backup data. This protection mechanism helps prevent unauthorized access to the data while in recovery, and even if the attackers get lucky enough to succeed, protection of the data will be ensured.

Ransomware Recovery Best Practices

A strategy of ransomware recovery should not only be constructed with the capability to recover the data but also do this in such a way that the overall effectiveness is maximized. This requires the execution of best practices designed to bolster defenses and ensure preparedness.

• Perform Regular Risk Assessments: The systems need to be protected so that vulnerabilities can be identified, including areas that may be vulnerable to ransomware attacks. Regular risk assessments in an organization can enable it to proactively update its recovery plans, eliminate weaknesses, and continue to ensure recoveries remain effective despite emerging threats.
• Test Your Recovery Plan: You should periodically simulate ransomware attacks against your recovery plan. Simulations will show you the gaps in the recovery strategy and ensure everyone in the team knows what to do in the event of an incident. Testing frequently helps hone processes and generally saves precious time off your response.
• Segment Networks: Network segmentation is critical in confining the spread of ransomware within an organization by segregating its critical systems from less secure areas of the network. This helps protect the sensitive data and key operational functions of an organization from possible compromise.
• Keep Software Updated: One of the essentials the software and applications should run through regularly is updates. These prevent ransomware from exploiting any vulnerabilities. Regular patching and ensuring that all systems stay updated help prevent attacks and give a maximized cybersecurity posture. By adopting a proactive approach to software maintenance, organizations can significantly reduce their susceptibility to ransomware incidents.

Real-Life Ransomware Recovery Cases

Here are three actual examples of ransomware recovery and methods that organizations used to handle and recover after the ransomware attack:

• City of Baltimore (2019): Baltimore was hit by the “RobbinHood” ransomware in May 2019, crippling many city services such as email systems and payment portals. It had rebuffed paying approximately $76,000 in Bitcoins for the ransom. Baltimore suffered a recovery effort that would amount to approximately $18.2 million in recovery operations, lost revenues, and rebuilding its infrastructure. This event emphasized the need for a defined recovery plan since the duration of the recovery was made for weeks, which, in turn, adversely impacted the delivery of city operations at large.
• University of Vermont Health Network (2020): The University of Vermont Health Network was hit by the most virulent ransomware attack that occurred in 2020 and resulted in an all-inclusive downtime of several hospitals within the network. No ransom was paid; instead, an auxiliary backup and recovery process were used. However, it had brought a restoration cost of more than $63 million by refurbishing 1,300 servers to 600 applications. They worked closely with the FBI to mitigate the attack and ensure that no patient’s sensitive information was compromised in their system. Patient care was delayed, and several months went by for full recovery.
• Colonial Pipeline (2021): One of America’s large fuel supply corporations, Colonial Pipeline, was locked by the ransomware group DarkSide in May 2021. To maintain business continuity, it had no other option but to close its pipeline. This led to acute fuel shortages on the East Coast. In its endeavor to resume operations as quickly as possible, Colonial Pipeline paid a Bitcoin-locked $4.4 million ransom. Although a portion of the ransom was later recovered by the FBI, the attack demonstrated the great potential that ransomware had to disrupt critical infrastructure. The case addressed an urgent need to be prepared for ransomware and more stringent cybersecurity measures in all industrial sectors.

Key Features of Ransomware Recovery Solutions

In ransomware recovery solutions, we must identify features that best support fast recovery, minimize data loss, and yield robustness in the strengthening of one’s organization against cyberattacks. Therefore, some of the critical features will be discussed and expanded for better understanding:

• Automated Backup and Recovery: Authentic recovery due to ransomware should automatically create both the backup process and recovery process. Automation ensures regular copies are created so as not to miss data when it occurs due to human factors. The rate of recovery increases when an attack strikes so that data and other systems get recovered faster, significantly minimizing downtime. This feature is critical because manual backups are prone to inconsistencies and delays, whereas automated solutions ensure timely and complete data protection, enabling rapid response to ransomware incidents.
• Ransomware Detection: The early detection of ransomware activity is significant in mitigating an attack and limiting the possible damage that might be done. Real-time detection capabilities of ransomware behavior are to be embodied in a recovery solution. Such recovery solutions would constantly scan systems for any malicious activity. Early detection of potential ransomware threats would isolate infected systems from further spread and provide protection for critical data. This feature can work alongside endpoint detection tools, capable of reducing the effects of ransomware before encryption by greatly reducing both recovery time and data loss.
• Incident Response Integration: An effective solution to ransomware has to also be highly integrated into the incident response framework of an organization. Such integration will help ensure that the process of recovery is well-coordinated between the IT, security teams, and their external partners during the attack while also ensuring recovery in line with other critical activities. This integrated approach can recover faster set limits on what the impact of the attack may be and ensures that all stakeholders speak on the same line when talking about the incident.

How Can SentinelOne Help?

The Singularity™ Platform is built to offer comprehensive ransomware recovery with strong protective capabilities against such attacks. It can realize time-based ransomware detection, response, and recovery in real-time through its AI-powered technology. The following features make the Singularity™ Platform from SentinelOne an effective tool for recovering from ransomware attacks:

• AI-Driven Threat Detection: The Singularity™ Platform leverages high-end AI algorithms to offer unbeatable threat detection. Using state-of-the-art machine learning models, it analyzes behavior patterns and network traffic to establish deviation anomalies related to ransomware or possibly other forms of cyber threats. Its preventive mechanism ensures that the threat detection is made as early as possible, thus narrowing the window of vulnerability for an organization and allowing for rapid response before the damage is significant.
• Automated Incident Response: One of the most impressive features of the Singularity™ Platform is its automated incident response. In a matter of seconds, it can be isolated in a network system involved in case of threat sensed; that would mean stopping the spreading of ransomware. So, it makes containment faster, minimizing damage, and all this enables operations integrity and sensitive information to be secure while being attacked.
• Ransomware Rollback: The ransomware rollback feature is, therefore, key to minimizing the attack disruption as it will roll back infected endpoints to a previous, clean state. It therefore aids organizations in undoing ransomware changes quickly, thus ensuring that they do not give in to ransom demands but instead recover their data, staying in business with financial resources intact.

Conclusion

A prepared ransomware recovery strategy is necessary for any organization to minimize the impact of an attack and to recover quickly. Businesses need to remain proactive concerning risk mitigation in a constantly changing threat landscape. Organizations can manage incidents more effectively, with minimal disruption to operations and sensitivity of data, with a well-defined recovery plan in hand to maintain trust with their customers.

Regular backups, employee training, and constant monitoring will increase the robustness of an organization in regard to ransomware attacks. More importantly, advanced recovery solutions, like SentinelOne’s Singularity™ Platform, will complement the defenses with automated detection and rapid incident response capabilities.

FAQs

What is ransomware recovery?

Ransomware recovery refers to the process of restoring systems and data after a ransomware attack. It involves removing the malware, restoring encrypted files from backups, and securing the network to prevent future attacks.

How can I recover from a ransomware attack?

To recover from a ransomware attack, disconnect infected systems, use security tools to remove the malware, restore data from clean backups, and strengthen cybersecurity defenses, like patching vulnerabilities and using anti-ransomware software.

How long does ransomware recovery take?

The recovery time from ransomware varies depending on the severity of the attack and the availability of backups. It could take hours to several days to fully restore systems and data, especially if extensive decryption or rebuilding is required.

What are the best practices for ransomware recovery?

Best practices for ransomware recovery include maintaining regular, offline backups, creating an incident response plan, using strong endpoint protection, and keeping software up to date. It’s crucial to also implement user training to avoid phishing attacks that spread ransomware.