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CVE Vulnerability Database
Vulnerability Database/CVE-2024-3393

CVE-2024-3393: Palo Alto PAN-OS DNS Security DoS Flaw

CVE-2024-3393 is a denial of service vulnerability in Palo Alto Networks PAN-OS DNS Security feature that enables unauthenticated attackers to reboot firewalls via malicious packets. This article covers technical details, impact, and mitigation.

Updated: January 22, 2026

CVE-2024-3393 Overview

A Denial of Service vulnerability in the DNS Security feature of Palo Alto Networks PAN-OS software allows an unauthenticated attacker to send a malicious packet through the data plane of the firewall that reboots the firewall. Repeated attempts to trigger this condition will cause the firewall to enter maintenance mode.

Critical Impact

Attackers can persistently disrupt network security appliances, leading to service outages and maintenance mode conditions.

Affected Products

  • paloaltonetworks pan-os
  • paloaltonetworks prisma_access

Discovery Timeline

  • Not Available - Vulnerability discovered by Not Available
  • Not Available - Responsible disclosure to paloaltonetworks
  • Not Available - CVE CVE-2024-3393 assigned
  • Not Available - paloaltonetworks releases security patch
  • 2024-12-27 - CVE CVE-2024-3393 published to NVD
  • 2025-11-04 - Last updated in NVD database

Technical Details for CVE-2024-3393

Vulnerability Analysis

The vulnerability resides in the DNS Security feature of PAN-OS where a malformed packet, when processed, causes the firewall device to reboot. This scenario can be exploited repeatedly to force the device into maintenance mode.

Root Cause

The root cause lies in how malicious packets are improperly processed, leading to a system crash.

Attack Vector

The attack vector is over the network, allowing unauthenticated attackers to exploit the vulnerability remotely.

c
// Example exploitation code (sanitized)
#include <stdio.h>
#include <stdlib.h>

int main() {
    // Malformed packet creation
    printf("Triggering malformed packet to cause DoS...\n");
    // Simulated payload affecting PAN-OS
    return 0;
}

Detection Methods for CVE-2024-3393

Indicators of Compromise

  • Unscheduled reboots of PAN-OS devices
  • Entry into maintenance mode
  • Increased network traffic from known malicious IPs targeting DNS security

Detection Strategies

Network intrusion detection systems (NIDS) can be configured to identify unusual patterns of DNS requests. Investigate specific logs that show repeated failed DNS requests leading up to a system crash.

Monitoring Recommendations

Continuous monitoring of firewall logs for any anomalies and consistent checking of system stability or unexpected reboots.

How to Mitigate CVE-2024-3393

Immediate Actions Required

  • Disconnect affected devices from the network to prevent further exploitation
  • Monitor logs for unusual activity and patterns related to DNS requests
  • Alert response teams upon any unexpected reboots or changes in firewall status

Patch Information

Ensure that the firewall software is updated according to the vendor’s advisories. Regular updates mitigate the vulnerability.

Workarounds

If patching is not immediately possible, consider disabling DNS Security in critical environments.

bash
# Configuration example
set network services dns-security disable
commit

Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.

  • Vulnerability Details
  • TypeDOS

  • Vendor/TechPaloaltonetworks Pan Os

  • SeverityHIGH

  • CVSS Score7.5

  • EPSS Probability66.59%

  • Known ExploitedNo
  • CVSS Vector
  • CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
  • Impact Assessment
  • ConfidentialityLow
  • IntegrityNone
  • AvailabilityHigh
  • CISA KEV Information
  • In CISA KEVYes
  • CWE References
  • CWE-754
  • Technical References
  • US Government Resource
  • Vendor Resources
  • Vendor Advisory
  • Related CVEs
  • CVE-2025-0114

  • CVE-2025-0111

  • CVE-2025-0108

  • CVE-2024-9474

  • CVE-2024-0012
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