CVE-2024-0252 Overview
CVE-2024-0252 is a remote code execution (RCE) vulnerability affecting ManageEngine ADSelfService Plus, an enterprise self-service password management and single sign-on solution. The vulnerability exists due to improper handling in the load balancer component, allowing authenticated attackers to execute arbitrary code on vulnerable systems. This flaw represents a significant security risk for organizations relying on ADSelfService Plus for identity management and password self-service capabilities.
Critical Impact
Authenticated attackers can achieve remote code execution on ManageEngine ADSelfService Plus servers, potentially compromising the entire identity management infrastructure and gaining unauthorized access to Active Directory environments.
Affected Products
- ManageEngine ADSelfService Plus version 6401 and below
- ManageEngine ADSelfService Plus version 6400
- Zohocorp ManageEngine ADSelfService Plus (all builds up to and including 6401)
Discovery Timeline
- January 11, 2024 - CVE-2024-0252 published to NVD
- November 21, 2024 - Last updated in NVD database
Technical Details for CVE-2024-0252
Vulnerability Analysis
This remote code execution vulnerability stems from a code injection weakness (CWE-94) in the load balancer component of ManageEngine ADSelfService Plus. The vulnerability allows an authenticated user to inject and execute malicious code through improperly handled input in the load balancer functionality.
ManageEngine ADSelfService Plus is widely deployed in enterprise environments to provide self-service password reset and account unlock capabilities for Active Directory users. The load balancer component facilitates high-availability deployments, and the improper input handling in this component creates an avenue for code execution.
While authentication is required to exploit this vulnerability, the potential impact is severe. Successful exploitation grants attackers the ability to execute arbitrary code with the privileges of the ADSelfService Plus service, which typically runs with elevated permissions to interact with Active Directory.
Root Cause
The root cause of CVE-2024-0252 is improper input handling within the load balancer component of ManageEngine ADSelfService Plus. The application fails to adequately validate and sanitize user-supplied input before processing it, enabling code injection attacks. This represents a classic CWE-94 (Improper Control of Generation of Code) vulnerability where attacker-controlled data is evaluated or executed as code.
Attack Vector
The attack vector is network-based, requiring the attacker to have authenticated access to the ADSelfService Plus application. The exploitation process involves:
- Authenticating to the ManageEngine ADSelfService Plus web interface with valid credentials
- Crafting a malicious request targeting the vulnerable load balancer component
- Injecting code through the improperly handled input parameters
- Achieving remote code execution on the target server
The vulnerability can be exploited remotely over the network with no user interaction required beyond the initial authentication. For detailed technical information, refer to the ManageEngine Security Advisory.
Detection Methods for CVE-2024-0252
Indicators of Compromise
- Unusual process spawning from the ADSelfService Plus service or Java runtime
- Unexpected network connections originating from the ADSelfService Plus server
- Anomalous entries in ADSelfService Plus application logs related to load balancer operations
- Modified or newly created files in the ADSelfService Plus installation directory
Detection Strategies
- Monitor ADSelfService Plus server for unusual process execution patterns, particularly command shells or scripting engines spawned by the application
- Implement network traffic analysis to detect anomalous outbound connections from ADSelfService Plus servers
- Review authentication logs for suspicious login patterns or access from unexpected IP addresses
- Deploy endpoint detection and response (EDR) solutions to identify post-exploitation behavior
Monitoring Recommendations
- Enable comprehensive logging for the ADSelfService Plus application and centralize logs in a SIEM solution
- Configure alerts for process creation events originating from the ADSelfService Plus service
- Monitor for file integrity changes in the ADSelfService Plus installation directory
- Track network connections from ADSelfService Plus servers to identify potential command-and-control traffic
How to Mitigate CVE-2024-0252
Immediate Actions Required
- Upgrade ManageEngine ADSelfService Plus to a version higher than 6401 immediately
- Review authentication logs for any suspicious activity that may indicate prior exploitation
- Implement network segmentation to limit access to ADSelfService Plus administrative interfaces
- Restrict access to the ADSelfService Plus management console to trusted IP addresses only
Patch Information
Zoho Corporation has addressed this vulnerability in ManageEngine ADSelfService Plus versions newer than 6401. Organizations should upgrade to the latest available version to remediate this vulnerability. Detailed patching instructions and download links are available in the ManageEngine Security Advisory.
Workarounds
- Restrict network access to the ADSelfService Plus server using firewall rules to limit exposure
- Implement strict authentication controls and review user accounts with access to the application
- Enable additional monitoring and logging on ADSelfService Plus servers pending patch application
- Consider temporarily disabling load balancer functionality if not essential for operations
# Example: Restrict network access to ADSelfService Plus management port
# Windows Firewall - Allow only specific IP addresses
netsh advfirewall firewall add rule name="ADSelfService Plus - Restrict Access" dir=in action=allow protocol=tcp localport=9251 remoteip=10.0.0.0/8
# Block all other access to management port
netsh advfirewall firewall add rule name="ADSelfService Plus - Block Others" dir=in action=block protocol=tcp localport=9251
Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.


