CVE-2025-69179 Overview
CVE-2025-69179 is an unauthenticated privilege escalation vulnerability affecting the Support Ticket Management System WordPress plugin in versions 1.9 and earlier. The flaw allows remote attackers to elevate privileges without authentication, providing network-based access to administrative functions. The weakness is classified under [CWE-266] (Incorrect Privilege Assignment).
Successful exploitation grants attackers full control over the affected WordPress site, including the ability to read, modify, and delete content, install plugins, and pivot to underlying infrastructure.
Critical Impact
Unauthenticated attackers can escalate to administrative privileges over the network, compromising confidentiality, integrity, and availability of the WordPress installation.
Affected Products
- Support Ticket Management System WordPress plugin version 1.9
- Support Ticket Management System WordPress plugin versions prior to 1.9
- WordPress installations with the vulnerable plugin enabled
Discovery Timeline
- 2026-06-17 - CVE-2025-69179 published to NVD
- 2026-06-17 - Last updated in NVD database
Technical Details for CVE-2025-69179
Vulnerability Analysis
The vulnerability is a privilege escalation flaw in the Support Ticket Management System plugin for WordPress. The plugin fails to enforce proper privilege assignment when handling specific requests, allowing unauthenticated users to obtain elevated rights within the WordPress instance.
The issue is exploitable over the network without user interaction and without prior authentication. Attackers can target the plugin endpoints directly, bypassing the WordPress role and capability model.
Root Cause
The root cause is incorrect privilege assignment ([CWE-266]) in the plugin's request-handling logic. The plugin assigns or accepts privilege-relevant parameters from requests without validating the requester's authenticated role or capability. This violates the principle of least privilege and allows attackers to gain rights they should not possess.
Attack Vector
Attackers send crafted HTTP requests to the vulnerable plugin endpoints on a WordPress site running Support Ticket Management System 1.9 or earlier. Because the flaw is unauthenticated, no credentials, tokens, or social engineering are required. After exploitation, the attacker holds elevated privileges and can perform administrative actions, including account creation, content manipulation, and code execution through plugin or theme installation.
No verified proof-of-concept code has been published. Refer to the Patchstack Vulnerability Report for additional technical context.
Detection Methods for CVE-2025-69179
Indicators of Compromise
- Unexpected creation of WordPress administrator or editor accounts not tied to known staff activity
- Anomalous POST requests to Support Ticket Management System plugin endpoints from unauthenticated sources
- Installation of unfamiliar plugins or themes shortly after suspicious requests to the plugin
- New or modified PHP files in wp-content/plugins/ or wp-content/uploads/ directories
Detection Strategies
- Inspect web server access logs for unauthenticated requests to Support Ticket Management System plugin paths returning success status codes
- Audit the WordPress wp_users and wp_usermeta tables for unexpected role assignments such as administrator
- Compare currently installed plugin files against the official plugin distribution to detect tampering
Monitoring Recommendations
- Enable WordPress audit logging to capture role changes, user creation, and plugin installation events
- Forward web access logs and WordPress application logs to a centralized SIEM for correlation
- Alert on privilege changes occurring without a corresponding authenticated administrative session
How to Mitigate CVE-2025-69179
Immediate Actions Required
- Disable or remove the Support Ticket Management System plugin until a verified patched release is installed
- Review all WordPress user accounts and revoke privileges for any account not explicitly authorized
- Rotate credentials for all administrative WordPress accounts and any reused passwords
- Audit recent plugin and theme installations for unauthorized additions and remove suspicious files
Patch Information
No fixed version is referenced in the available advisory data. Monitor the Patchstack Vulnerability Report and the WordPress plugin repository for an updated release that addresses CVE-2025-69179.
Workarounds
- Deactivate the Support Ticket Management System plugin from the WordPress admin dashboard or by renaming its directory under wp-content/plugins/
- Restrict access to the WordPress site using a web application firewall (WAF) rule that blocks requests to vulnerable plugin endpoints
- Limit administrative interface access to trusted IP ranges through web server or hosting provider controls
- Enforce least-privilege account assignments and remove unused administrator-level users
Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.
