CVE-2024-52323 Overview
CVE-2024-52323 affects Zohocorp ManageEngine Analytics Plus versions below 6100. The vulnerability allows authenticated users to retrieve sensitive tokens associated with the org-admin account. This is classified as a sensitive information disclosure issue [CWE-200] reachable over the network with low-privileged credentials.
An attacker exploiting this flaw can escalate privileges by capturing organization administrator tokens. These tokens grant administrative control over analytics workspaces, dashboards, and integrated data sources. The vendor published a security advisory at the ManageEngine Security Advisory page and released a fixed build.
Critical Impact
Authenticated low-privilege users can retrieve org-admin tokens, enabling full administrative takeover of the Analytics Plus tenant.
Affected Products
- Zohocorp ManageEngine Analytics Plus versions below build 6100
- On-premises deployments of ManageEngine Analytics Plus
- All operating system installations of the affected builds
Discovery Timeline
- 2024-11-27 - CVE-2024-52323 published to the National Vulnerability Database
- 2025-09-26 - Last updated in the NVD database
Technical Details for CVE-2024-52323
Vulnerability Analysis
The flaw is an authenticated sensitive data exposure issue in ManageEngine Analytics Plus. Authenticated non-administrative users can access application responses that contain authentication tokens belonging to the organization administrator (org-admin) account. Because the application returns these tokens to lower-privileged callers, the trust boundary between standard users and the org-admin role is broken.
The vulnerability maps to [CWE-200] Exposure of Sensitive Information to an Unauthorized Actor. The EPSS probability stands at 1.105%, placing it in the 61st percentile of likely-exploited issues, even though no public exploit code has been published.
Root Cause
The root cause is improper authorization on a server response that includes tokens tied to the org-admin account. The application returns the sensitive material to any authenticated session instead of restricting the response to administrative principals. The vendor advisory states the fix is delivered in build 6100.
Attack Vector
Exploitation requires a valid Analytics Plus user account but no administrative privileges and no user interaction. An attacker authenticates with low-privilege credentials, then issues requests to the vulnerable endpoint to harvest org-admin tokens. The captured tokens can then be replayed to act as the organization administrator, compromising confidentiality and integrity of the analytics environment.
No verified proof-of-concept code is publicly available. Refer to the ManageEngine Security Advisory for vendor-supplied technical details.
Detection Methods for CVE-2024-52323
Indicators of Compromise
- Authenticated API or web requests from non-administrative accounts targeting endpoints that return account or token metadata.
- Unexpected session activity or API calls performed under the org-admin identity originating from workstations associated with standard users.
- Repeated requests from a single low-privilege session enumerating user or token resources.
Detection Strategies
- Inventory ManageEngine Analytics Plus installations and verify build numbers; flag any deployment below build 6100.
- Review application audit logs for low-privilege accounts accessing administrative resources or generating administrative session tokens.
- Correlate authentication logs with source IP and user-agent changes for the org-admin account to identify token reuse.
Monitoring Recommendations
- Enable verbose access logging on the Analytics Plus web tier and forward logs to a central SIEM.
- Alert on privilege transitions where an org-admin token is used from a host previously associated only with standard users.
- Monitor egress traffic from the Analytics Plus server for unusual data export volumes following token disclosure events.
How to Mitigate CVE-2024-52323
Immediate Actions Required
- Upgrade ManageEngine Analytics Plus to build 6100 or later as directed in the vendor advisory.
- Rotate all org-admin credentials and invalidate active session tokens after applying the patch.
- Audit recent administrative actions to identify any unauthorized changes performed using disclosed tokens.
Patch Information
Zohocorp addresses CVE-2024-52323 in ManageEngine Analytics Plus build 6100. Administrators should apply the upgrade following the steps published on the ManageEngine Security Advisory page. After upgrading, verify the installed build through the product's About page or service manager output.
Workarounds
- Restrict Analytics Plus access to trusted network segments and authenticated VPN users until the upgrade is complete.
- Limit account provisioning to a minimum set of users and disable non-essential accounts to reduce the pool of potential attackers.
- Enforce strong authentication and short session lifetimes on the org-admin account to reduce the value of any captured token.
# Verify the installed Analytics Plus build before and after patching
cat /opt/ManageEngine/AnalyticsPlus/server/default/conf/product-info.conf | grep -i build
# Expected after remediation: build number >= 6100
Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.
