CVE-2024-22059 Overview
CVE-2024-22059 is a SQL injection vulnerability [CWE-89] in the web component of Ivanti Neurons for IT Service Management (ITSM). A remote, authenticated attacker can inject crafted SQL statements to read, modify, or delete data in the underlying database. The flaw can also trigger denial-of-service (DoS) conditions against the ITSM application. Ivanti disclosed the vulnerability in its May 2024 security advisory.
Critical Impact
Authenticated attackers can compromise the confidentiality, integrity, and availability of the Ivanti Neurons for ITSM database, including tickets, asset records, and service workflow data.
Affected Products
- Ivanti Neurons for ITSM (web component)
- Deployments exposing authenticated ITSM portal access to internal or external users
- On-premises Ivanti Neurons for ITSM instances covered by the May 2024 advisory
Discovery Timeline
- 2024-05-31 - CVE-2024-22059 published to the National Vulnerability Database (NVD)
- 2026-06-17 - Last updated in NVD database
Technical Details for CVE-2024-22059
Vulnerability Analysis
The vulnerability resides in the web component of Ivanti Neurons for ITSM. User-controlled input reaches SQL query construction without adequate parameterization or sanitization. An authenticated attacker with low privileges can inject SQL syntax through affected request parameters and execute unauthorized database operations.
Successful exploitation yields high impact across confidentiality, integrity, and availability. Attackers can exfiltrate sensitive records, tamper with ITSM tickets and configuration data, or crash back-end services through resource-intensive queries. Because the attack traverses the network without user interaction, exploitation can be automated once credentials are obtained.
Root Cause
The root cause is improper neutralization of special elements used in SQL commands [CWE-89]. The web component concatenates untrusted parameter values into database queries instead of binding them as parameters. This allows attacker-controlled tokens to alter query structure and execute arbitrary SQL against the ITSM database.
Attack Vector
The attack is network-based and requires an authenticated session on the Ivanti Neurons for ITSM web interface. An attacker submits crafted HTTP requests containing malicious SQL fragments through vulnerable input fields. The database processes the injected statements with the privileges of the ITSM application account.
No verified public proof-of-concept code is available for this CVE. Refer to the Ivanti Security Advisory May 2024 for vendor-supplied technical details and fixed build information.
Detection Methods for CVE-2024-22059
Indicators of Compromise
- HTTP requests to Ivanti Neurons for ITSM endpoints containing SQL metacharacters such as single quotes, UNION SELECT, --, or stacked ; statements in parameter values.
- Database error messages, unusual SELECT/UPDATE/DELETE volumes, or long-running queries originating from the ITSM application service account.
- Unexpected schema queries against INFORMATION_SCHEMA or system tables from the ITSM database session.
Detection Strategies
- Enable web application firewall (WAF) rule sets that flag SQL injection patterns targeting the ITSM web component URIs.
- Correlate authenticated ITSM session activity with database audit logs to identify anomalous query patterns tied to individual user sessions.
- Baseline normal request parameter values and alert on deviations that include SQL syntax or encoded payloads.
Monitoring Recommendations
- Forward Ivanti Neurons for ITSM web server logs and database audit logs to a centralized SIEM for correlation and retention.
- Monitor for failed logins followed by successful authentication and immediate parameter tampering against ITSM endpoints.
- Track outbound data volumes from the ITSM database server to detect bulk exfiltration following exploitation.
How to Mitigate CVE-2024-22059
Immediate Actions Required
- Apply the fixed Ivanti Neurons for ITSM build referenced in the Ivanti Security Advisory May 2024.
- Audit ITSM user accounts and revoke unnecessary access, prioritizing accounts with broad ticket or configuration privileges.
- Rotate credentials for the ITSM application database account and review recent database activity for anomalies.
Patch Information
Ivanti released fixes as part of its May 2024 security advisory. Administrators should consult the Ivanti Security Advisory May 2024 for the specific fixed versions applicable to their deployment and follow the vendor's upgrade guidance.
Workarounds
- Restrict network access to the Ivanti Neurons for ITSM web component to trusted networks and VPN users until patches are applied.
- Deploy WAF signatures that block common SQL injection payloads targeting the ITSM application URIs.
- Enforce least privilege on the ITSM database service account to limit the impact of successful injection attempts.
# Example: restrict ITSM web access at the network layer (illustrative)
# Allow only corporate VPN range to reach the ITSM web component
iptables -A INPUT -p tcp --dport 443 -s 10.10.0.0/16 -j ACCEPT
iptables -A INPUT -p tcp --dport 443 -j DROP
Disclaimer: This content was generated using AI. While we strive for accuracy, please verify critical information with official sources.
