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Dive Deeper, Maximize Value
Vigilance Respond Pro takes our standard Managed Detection and Response (MDR) service two steps further to encompass digital forensics analysis and incident response (DFIR). With Vigilance Respond Pro, you can rely on one trusted partner for support throughout the incident lifecycle. Our MDR analysts:
- Detect threats with leading, AI-driven technology
- Prioritize and triage threats based on intimate knowledge of your environment
- Perform thorough forensic investigation, root cause analysis, malware reverse engineering, and threat hunting
- Provide post mortem consultations and future-thinking guidance
Understand the Attacker Perspective
Vigilance Respond Pro provides you with the insight derived from comprehensive investigation, without the burden of the legwork. The analyses and techniques leveraged by our experts include:
- RCA for infection vectors
- Exfiltration & breach determination
- Intelligence-driven hunting
- Threat intel enrichment & contextualization
- Malware reversing
- Memory analysis
- Malicious code deobfuscation
Gain Peace of Mind with On-Call IR
Prepare for impact: Vigilance Respond Pro comes with pre-set incident response retainer hours so you can react and recover without hesitancy. When a security incident has been escalated in your environment, SentinelOne assigns an experienced case manager to do whatever it takes to regain control.
Post-incident, Vigilance Respond Pro also includes post-mortem consultations and quarterly security assessments at no additional cost.
Delivering Speed and Confidence
Respond Pro augments the fastest MDR on the planet with world-class investigation and response
Follow-the-Sun Coverage
Our analysts monitor 24x7x365 for changes to your environment, and are prepared to respond no matter where you are in the world.
Faster SLAs,
Shorter MTTR
SentinelOne’s 18-minute MTTR against a 60-minute SLA makes Vigilance the fastest MDR service in the business.
A Full-Service
Solution
Respond Pro goes beyond traditional MDR with comprehensive digital forensics analysis, incident response, and security consultation.
Fewer Alerts,
More Context
Vigilance adds human context to Storyline™ technology, saving even more time spent aggregating, correlating, and contextualizing alerts.
Proactive IR Preparation
Included IR assessments evaluate your ability to respond, pinpoint evidence sources in your environment, and create emergency response plans.
Partnership
& Guidance
Our experts not only review, act upon, and document threats, but also provide tailored reporting and guidance for your long term success.
How it Works
Threat
Detected
AI queuing mechanisms prioritize threats
Analyst
Deep Dive
Threats are classified by AI/ML, intel, ActiveEDR + Storyline, MITRE® TTPs, logs, analyst’s judgement
Threat
Insight
All console incidents are interpreted and annoted to keep you in the loop
Action
& Next Steps
Vigilance mitigates and resolves threats for you and opens proactive escalation as needed
DFIR
Goes Deeper
Respond Pro customers can trigger forensic deep dives, targeted threat hunting, and IR
Levels of
Service
Intelligence-Based Hunting with Global Dataset
Notification and Bulletin Alerts for Emergent & APT Threats
Incident-Based Threat Hunting
Operationalized Threat Triage & Response
Ongoing Customer Engagement & Reporting
Cadence Meetings
Digital Forensics & Incident Response
Security Assessment
WatchTower Included
WatchTower Included
On-Demand
Quarterly
Quarterly
SentinelOne is the highest rated vendor in the 2020 Gartner Peer Insights™ ‘Voice of the Customer’ Endpoint Detection and Response Solutions report. Here’s what they say…
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