The Challenge: Securing Endpoints Globally
For global technology consultancy Thoughtworks, endpoint security extends well beyond its own devices and data. It’s also about safeguarding sensitive data and meeting compliance demands across its diverse base of enterprise clients.
Operating in 18 countries with more than 10,000 employees, Thoughtworks blends design, engineering, and AI expertise to bring innovation to clients in automotive, pharmaceutical, travel, logistics, government, the public sector, financial services, and more.
When reviewing their legacy endpoint protection, the CISO saw significant operational friction, elevated risk, and a heavy burden on the security team:
- Limited visibility into endpoint behavior and active threats
- High alert volumes and manual triage
- Insufficient automation to contain and remediate issues at scale
- Unreliable and inconsistent detection
- Lack of intuitive workflows and reporting for their global SOC
Real-Time Threat Monitoring and Rich Visibility
Thoughtworks’ search led them to SentinelOne’s Singularity Platform for its strength in autonomous detection, behavioral analysis, and visibility across the company’s 10,000 endpoints.
In addition, the platform aligned with their mandatory global compliance and client requirements, including ISO 27001, TISAX, and Cyber Essentials Plus.
Thoughtworks gained continuous real-time behavioral monitoring, intuitive investigations for analysts, and rich visibility across every device. Open APIs extend that view into critical systems such as Google SecOps, enabling more complete correlation and context.
During the proof-of-concept, SentinelOne quickly differentiated itself. The platform consistently detected more malware and delivered stronger autonomous response than other tools.
Endpoint Security That Fights AI with AI
In a smooth rollout aided by the SentinelOne team, Thoughtworks deployed Singularity Endpoint to all endpoints and quickly started seeing value.
As a consultancy delivering AI innovation to clients, Thoughtworks saw leveraging AI cybersecurity as a natural progression. The Singularity Platform applies AI to detect threats, remediate autonomously, and identify activity across the enterprise.
Thoughtworks fine-tunes automation to catch, contain, and remediate threats such as infostealers, potentially unwanted applications (PUAs), and malicious behavior, all without analyst involvement.
The team also has unprecedented visibility with Singularity Endpoint continuously capturing behavioral telemetry across processes, scripts, network connections, and user activity, giving security teams a complete view of each device’s state.
Behavioral AI then highlights indicators of compromise, identifies malicious actions in real time, and automates containment and remediation. If a threat requires human review, analysts can conduct a full investigation or threat hunt from a single view.
Faster Detection, Faster Remediation
With SentinelOne in place, Thoughtworks has significantly reduced the number of urgent alerts requiring manual triage. Analysts now prioritize the issues that matter most and shift their time toward threat hunting and strategic initiatives.
The organization detects and contains threats faster and remediates with greater consistency. Strengthened endpoint security provides Thoughtworks and its clients with confidence that sensitive data remains protected and that the company meets the expectations of global security frameworks.
Next, Thoughtworks plans to leverage Purple AI to accelerate investigations using natural language queries. They see their security roadmap aligning closely with SentinelOne’s, giving them confidence that they can stay ahead of evolving threats.
